Driving Quality Improvement Initiatives in Radiology Practice Management

Fellowship Paper

Patient Engagement

Elizabeth L. Williams FACMPE
Medical Practice Executives’ role in improving quality care is rapidly expanding as a result of the healthcare market move from volume of services to value of services. Establishing a State-sanctioned Continuous Quality Improvement Plan and following key principles for improvement activities will support the medical practice. New legislation, discussed in the paper, provides financial incentives to adopt improvement strategies. Eleven potential areas of focus are identified for the Radiology Medical Practice Executive to consider. These include patient satisfaction, peer review, technologist quality control, dose registry, result turnaround time, result audits, critical results, emergency department discrepancy reporting, clinical registries, biopsy trackers, and staff engagement.
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About the Author

Elizabeth L. Williams FACMPE
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