Knowledge Expansion

Insider: Pariksith Singh on building a high performing accountable care organization

Insight Article

Financial Management

Operations Management

Health Information Technology

Dr. Pariksith Singh, MD is CEO and helped to develop Access Healthcare Physicians, LLC, an accountable care organization (ACO). He talks about how his business has become successful and been able to provide a high level of care.

Complexity of an ACO:
In order to effectively operate as an ACO there is a significant amount of interoperability that must exist. This includes communication among providers, tracking care of patients, and understanding what the organization is aiming to accomplish. With this, a substantial amount of infrastructure that must exist.

One key component to the accomplishments of Access Healthcare Physicians is their dedication to foster the network of information. They have allocated large amounts of resources to an effective and operable EMR, building their own data warehouse, and developing software specific to their practices. With these three components providers are able to easily track the course of care for patients. Additionally, they can easily pull data and report on multiple aspects of the business. This investment towards internal data management provides vital access and understanding for the organization as they continue to optimize their efforts and expand.

Continuous care isn’t the only thing that must remain accountable:
One of the most efficacious aspects of this ACO’s success is the engagement and buy-in from their physicians. Whether it is a leadership role or simply seeing patients, providers of this organization must have a good comprehension of what it takes to be successful in a such a model. Singh states that they are looking for three main traits in someone who is joining their team: integrity, attitude or mindset, and skill and willingness to learn. Providers must be willing to meet quality measures, try new approaches, follow standards and guidelines, and ultimately ask questions. Of course no one is perfect, but the most meaningful qualification in this perspective is the willingness of the individual. With these attributes members of the group are able to have open dialogue around what it takes to operate proficiently.

As we see more incentivized tactics for the ACO model it is beneficial to examine the  Access Healthcare Physiciansmodel. At the root of their success, according to Singh, is a strong foundation for network and resources. "This can be carried over into many other ventures as we move to more accurately and efficiently care for our communities," he said.
 
 
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