Human Resource Management

Use stay interviews to address employee concerns, build a better office culture

January 24, 2018

Regularly engaging with your employees about their jobs and the workplace via stay interviews is one key to building a positive medical group culture, says Steve Marsh, chief executive officer of The Medicus Firm.

As flu season hits hard, how do your staff report they will be out?

January 18, 2018

The 2018 flu season has been worse than many predicted, and physician practice employees may be affected more than previous years. See how practice leaders say they deal with staff reporting out due to illness in a new MGMA Stat poll.

 Administrative skills for the future in academic medicine

January 1, 2018

As work environments become continually more challenging and complex, a new administrative skill set must evolve. Seven critical competencies should be focused on for future leaders in practice administration.

 Tragedy at home takes precedence for 2017 Harwick Award winner

January 1, 2018

For the winner of the MGMA 2017 Harwick Innovation Award, the work of building organizational culture and boosting staff well-being paid off after disaster struck their community.

Having a policy on sexual harassment is not enough

December 14, 2017

The #MeToo movement is empowering many victims of harassment to come forward. Practice leaders need to understand the importance of not just having a policy on sexual harassment, but also ensuring proper training.

Keeping stress in check for medical practice staff around the holidays

November 30, 2017

A stressed-out practice staff during the holidays can be avoided through a variety of small efforts to help handle burnout and boost mindfulness in the office.

 Hitting the culture reset button for your medical practice

November 1, 2017

A fresh perspective, identified trends and good dose of trust are key elements to addressing organizational culture in a medical practice, says Tracy Spears, founder, Exceptional Leader Labs.

Can your employees afford to live where they work?

October 25, 2017

Housing costs continue to rise in most areas of the country. Practice leaders should know whether affordability will be a concern for some employees and how to address it.

Lunch breaks can be a time to recharge and connect with colleagues

September 21, 2017

Only about 40% of MGMA Stat respondents take a regular lunch break. But taking some time for yourself during the workday could lead to better productivity.

Taking time to understand yourself can help in finding the best role for you

September 19, 2017

Before you start hunting for your next job, take time to reflect on your strengths and weaknesses, says Tracy Bird, FACMPE, CPC, CPMA, CEMC.

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