Resuming Operations after COVID-19 - on demand

Webinar - July 14, 2020

Financial Management

Operations Management



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Note: If you experience issues with your member login, please email or call the MGMA Service Center at 877.275.6462 ext. 1888 to register.

Registration includes the recorded webinar, held May 12, 2020 and the exam that allows you to claim continuing education credit. This webinar is eligible for ACMPE, ACHE and CEU credit. 

This webinar will assist practices that have been impacted by COVID-19 by helping them to identify required resources and ways to execute an effective action plan to attain financial and operational success in the second half of the year.

This 60-minute webinar will provide you with the knowledge to:
  • Outline the importance of patient education, trust and confidence post-COVID-19.
  • Break down your group’s capacity and its patient demand models.
  • Examine resources to help your practice execute an effective action plan.




CEU: 1

Continuing Education Information

Delivery method: Group Internet Based | Internet Live Course
Learning level: Intermediate – Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional  
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit

  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
    • Exam must be completed no later than: May 12 2021
  • ACHE, American College of Healthcare Executives Qualified Education
    • Exam must be completed no later than: May 12 2021
  • CPE, Continuing Professional Education for accountants
    • Attendance at the live instructor lead program
    • Exam must be completed no later than: May 12 2021
  • CEU, generic continuing education unit
    • Exam must be completed no later than: May 12 2021


Official Continuing Education Statements and Availability

American College of Medical Practice Executives (ACMPE)

This program is approved as a live learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event.

Learn more about the ACMPE certification program.

One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

American College of Healthcare Executives Qualified Education (ACHE)

By attending the Resuming Operations after COVID-19 webinar offered by the Medical Group Management Association, participants may earn up to 1 ACHE Qualified Education Hour toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

One ACHE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

Continuing Education Units (CEU)

A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies.

One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

Sandy Giangreco Brown

Sandy Giangreco Brown, RHIT, CCS, CPC-I, PCS, COBGC, CPC, CPC-H

Director of Coding and Revenue Integrity , Health Care, CliftonLarsonAllen LLP

Sandy Giangreco Brown is the Director of Coding & Revenue Integrity at CliftonLarsonAllen, LLP. (CLA) She is an AHIMA Approved ICD-10-CM Trainer specializing in Physician Practices and Outpatient Hospitals and also has experience in the HIM, Chargemaster and the Inpatient Hospital side of business. Prior to joining CLA, she managed and developed relationships with clients, coding staff and providers, provides auditing services and performs education sessions for both client staff and providers. She previously supervised staff who audited and educated providers at a large payor/healthcare practice in Colorado. She has more than 31 years of experience in healthcare and medical records management, coding, auditing and compliance in the hospital, outpatient and physician settings. Her areas of specialty include Chargemaster, Revenue Cycle, Oncology, OBGYN, General Surgery, Cardiology, Anesthesia, E/M and Radiology Coding. She continues to do both regional and national presentations for groups such as AHIMA, HCCA, and the AAPC, as well as others.

Curtis A. Mayse

Curtis A. Mayse, FACMPE, MBA

Principal, CliftonLarsonAllen LLP

Curtis A. Mayse, FACMPE, MBA, is a healthcare principal at CliftonLarsonAllen, LLP. He has served a wide variety of clients, including medical groups, ambulatory surgery centers, senior living facilities, and community hospitals, focusing mainly on the physician and provider aspects.

Larry R. Jurgens

Larry R. Jurgens

Principal, Health Care, CliftonLarsonAllen LLP

Larry R. Jurgens, principal, healthcare, CliftonLarsonAllen, LLP, has held senior management and executive roles in healthcare operations working with medical groups, ambulatory surgery centers and hospital systems in operational improvement, strategic planning, revenue cycle management, reimbursement integrity, finance, and technology/information management integration and implementations. He uses his Lean and Six Sigma strategies, tools and techniques to help  healthcare organizations improve efficiency, culture and program cost reduction.

Brian Ramos

Brian Ramos, MBA, CMPE

Chief Operating Officer, Capital Anesthesia Partners

Brian Ramos, MBA, CMPE, serves as chief operating officer of Capital Anesthesia Partners. In his role, he is responsible for all financial, operational and business development functions including developing and executing CAP’s national growth strategy and consulting services.

Prior to joining CAP, he held management positions in national anesthesia management consulting firms, academic medical centers, independent ambulatory surgical centers and large multi-site private physician group practices. He was formally trained in the Toyota Production System (Lean Strategy) and uses these tools to create cultures of continuous improvement. Additionally, Mr. Ramos is president and chairman of the board of directors of the Maryland Medical Group Management Association - the Maryland state affiliate of MGMA.

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.

This webinar will consist of a 60-minute presentation and question-and-answer session.

You will receive informational emails with log-in instructions, handout materials and the recording.


Technical requirements

To participate you will need:
  • Adobe Connect: Run this connection test.
  • Internet: A high-speed connection
  • Audio: Computer speakers and a phone in case of audio difficulties

View the technical requirements page for mobile device information as well as operating system, browser and software requirements.

This is a member exclusive webinar. There is no registration or exam fee.

On Demand Cancellation Policy

If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation.
Contact the MGMA Service Center for cancellations or refunds:

Toll-free: 877.275.6462, ext. 1888
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.


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