Optimizing Telehealth Strategies in the COVID-19 Era - on demand

Webinar -

Patient Care Technology

HIT Regulations



If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462 ext. 1888 to register.


Register for the recorded webinar, held on Aug. 12, 2020. This webinar is eligible for ACMPE, ACHE and CEU credit.

Telehealth services were a necessity as the COVID-19 crisis began. Now, it’s here to stay. A panel of healthcare leaders with clinical and operational expertise will detail how they rapidly implemented telehealth, overcame barriers to adoption, maintained practice revenue and developed successful telehealth strategies for COVID-19 and beyond. Panelists include representatives from independent primary care practices; Aledade, a national network of physician-led accountable care organizations (ACOs); and representatives from The Ohio State University Physicians, Inc., a multispecialty physician group. 

This 60-minute webinar will provide you with the knowledge to:
  • Compare small and large practices that successfully implemented and adopted telehealth quickly for long-term revenue 
  • Analyze the optimization of telehealth in the COVID-19 era 
  • Point out future opportunities to deliver patient care with telehealth 

Brought to you by Updox

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. To unsubscribe from this company’s communications, please reference their website’s privacy policy.



CEU: 1

Continuing Education Information

Delivery method: Internet Activity Enduring Material | Self-paced study
Learning level: Intermediate – Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional  
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes 

Claiming Credit: If you wish to claim continuing education credit, watch the recording and respond to the integrated polls in order to meet the interactivity requirement required by accrediting organizations.
  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
  • ACHE, American College of Healthcare Executives Qualified Education 
  • CEU, generic continuing education credit 

Official Continuing Education Statements and Availability

American College of Medical Practice Executives (ACMPE)

This program is approved for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event.

Learn more about the ACMPE certification program. 

One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

ACHE Qualified Education

By attending the Optimizing Telehealth Strategies in the COVID-19 Era webinar offered by the Medical Group Management Association, participants may earn up to 1 ACHE Qualified Education Hour toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

One ACHE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

Continuing Education Units (CEU)

A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies. 

One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
Brooke Bellamy

Brooke Bellamy, MBOE, SSBB

Senior Director of Access, The Ohio State University Wexner Medical Center

Brooke Bellamy, MBOE, SSBB, senior director of access, The Ohio State University Wexner Medical Center, oversees capacity management, contact center, pre-registration, pre-certification, financial counseling and centralized registration. 

She has her master’s degree in Operations from The Ohio State University as well as a Lean Six Sigma Black Belt. 

Jen Brull

Jen Brull, MD

Aledade Regional Medical Director and Family Physician, Post Rock Family Medicine

Dr. Jen Brull is a family medicine physician, practicing in Plainville, Kan. She obtained her medical degree from the University of Kansas School of Medicine and completed family medicine residency training in Topeka, Kan. Dr. Brull is in her 19th year of private practice in a rural area. She served two years (2013-2014) as an HIT Fellow for the Office of the National Coordinator and was recognized as a Hypertension Control Challenge Champion by the CDC in 2014. She was also named as a Top 25 Innovator by Modern Healthcare in 2019 and is a physician leader in performance improvement and change management. Her special interests include integrating the promotion of healthy behaviors into the office visit and the use of social media in medicine.

Danny Butler

Danny Butler, MD

Dr. Butler & Associates

Danny Butler, MD, is a board-certified internal medicine physician practicing in Paducah, Ky. He obtained his medical degree and completed his residency in internal medicine at the University of Louisville. 

A native of western Kentucky, Butler returned to the area upon graduation to join an existing practice and two years later opened Dr. Butler & Associates, which also has one nurse practitioner and two physician assistants. In addition, he has served on several committees at local hospitals and is the medical director at two local nursing homes. 

L. Arick Forrest

L. Arick Forrest, MD, MBA

Vice Dean of Clinical Affairs, OSU College of Medicine

President of OSU Physicians and the Faculty Group Practice 
Medical Director, Ambulatory Services, Department of Otolaryngology

L. Arick Forrest, MD, MBA, received his medical degree from The Ohio State University. He completed a general surgery internship at Riverside Methodist Hospital in Columbus, a residency at The Ohio State University and a laryngology fellowship at Vanderbilt University. 

In 2011, Dr. Forrest was named medical director of ambulatory services for The Ohio State University Wexner Medical Center. He is also vice dean of clinical affairs and president of The Ohio State University Physicians, Inc. (OSUP) and faculty group practice. 

Cathy Kuhn

Cathy Kuhn, PharmD, BCACP, FAPhA

Director of Strategy Consulting, Updox

Cathy Kuhn, PharmD, BCACP, FAPhA, director of strategy consulting, Updox, serves as “voice of the clinician” for Updox solutions and services. She is past president of the Ohio Pharmacists Association and current president of the American Pharmacist’s Association’s (APhA) Academy of Pharmacy Practice and Management and APhA board member. 

Kate Mostrom

Kate Mostrom

Senior Director, Strategic Partnerships & Product Development, Aledade

As senior director of strategic partnerships and product development for Aledade, Kate Mostrom is responsible for developing new interventions that reduce total cost of care and improve quality across Aledade’s accountable care organizations and building strategic partnerships to execute new interventions. These initiatives are designed to accomplish Aledade’s goal of supporting independent primary care practices in transitioning to value-based care and performing in value-based contracts.  

Kate has 10+ years of experience in healthcare and consulting, and earned her MBA from Columbia Business School and BS in commerce from the University of Virginia. 

This webinar consisted of a 60-minute presentation, interactive polls and a question-and-answer session. 

You will receive informational emails with log-in instructions, handout materials and the recording.

Technical requirements
View the technical requirements page for mobile device information as well as operating system, browser and software requirements. 
This webinar is sponsored by Updox. There is no registration fee.

On Demand Cancellation Policy 
If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation. 

Contact the MGMA Service Center for cancellations:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.


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