COVID-19 Economic Update and How Remote and Contactless Payment Solutions Can Be a Silver Lining - on demand

Webinar -

Patient Care Technology

Financial Management

Health Information Technology



If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462 ext. 1888 to register. 


Register for the webinar, held Aug. 26, 2020. This webinar is eligible for ACMPE, ACHE, CME and CEU credit. 

The COVID-19 pandemic has had a devastating impact on the U.S. economy, with unemployment hitting record highs and millions of businesses across the nation rocked by social, political and behavioral choices. As lockdown orders are eased, some industries and businesses are recovering, but is that recovery real? And what do consumers make of the mixed messages from the stock market and the overall economic data? This session will address those questions by examining key economic indicators and what those results mean to the healthcare industry and medical practices. The speakers will also discuss remote and contactless payment solutions as a business strategy and cover how payment solutions can help practices evolve in the new normal.   

This 60-minute webinar will provide you with the knowledge to:  
  • Explain what the leading economic indicators are saying about healthcare  
  • Discuss how the COVID-19 pandemic impacts healthcare’s bottom line   
  • Describe options to help you achieve remote payment requirements  

Brought to you by KeyBank 

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. To unsubscribe from this company’s communications, please reference their website’s privacy policy




CME: 1

CEU: 1

Continuing Education Information 

Delivery method: Internet Activity Enduring Material | Self-paced study
Learning level: Basic – Education designed to provide a general understanding of a topic or knowledge area. 
Learning format: Traditional   
Prerequisites: None 
Advance preparation: None 
Duration: 60 minutes  

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar or if you watch the recording, respond to the integrated polls in order to meet the interactivity requirement required by accrediting organizations. 
  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE 
  • ACHE, American College of Healthcare Executives Qualified Education  
  • CME, licensed physicians (MD/DO)  
  • CEU, generic continuing education credit  

Official Continuing Education Statements and Availability 

 American College of Medical Practice Executives (ACMPE) 

 This program is approved as a live learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event. 

Learn more about the ACMPE certification program.  

One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 

ACHE Qualified Education 

By attending the COVID-19 Economic Update and How Remote and Contactless Payment Solutions Can Be a Silver Lining webinar offered by the Medical Group Management Association, participants may earn up to 1 ACHE Qualified Education Hour toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. 

One ACHE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 


 Continuing Medical Education (CME) 

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME). The Medical Group Management Association is accredited by the ACCME to provide continuing medical education for physicians.  

The Medical Group Management Association designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim credit commensurate with the extent of their participation in the activity.  

One CME credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 

Continuing Education Units (CEU) 

A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies.  

One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 

Disclosure of conflict of interest
MGMA requires instructors, planners, managers and other individuals who are in the position to control the content of this activity to disclosure any real or apparent conflicts of interact (COI) they may have as related to the content of this activity. All identified COI’s are thoroughly vetted and resolved according to MGMA policy. The existence or absence of COI for everyone in a position to control content will be disclosed to participates prior to the start of each activity.  
George Mateyo

George Mateyo

Chief Investment Officer, KeyBank

As KeyBank’s chief investment officer, George Mateyo is responsible for establishing sound investment strategies for private and institutional clients, expanding internal and external research capabilities, and managing the delivery of solid risk-adjusted investment performance. He also chairs Key Private Bank’s Investment Strategy and Oversight Committee. 

Prior to joining Key in 2016, George was a managing director within Cleveland Clinic’s Investment Office, where he served as the Clinic’s first full-time dedicated investment professional. During his tenure, he led the design and execution of a comprehensive asset allocation strategy, and assets under his oversight grew from $3 billion to $8 billion. 

In previous roles, George spent more than 15 years in investment management and investment consulting, where he acquired firsthand knowledge and insights into the capital markets and the stewardship of investment portfolios for institutional and high-net-worth investors. 

George received his BA from Wittenberg University and his MBA from the Weatherhead School of Management at Case Western Reserve University.  

Michael Stack

Michael Stack

Senior Product Manager for Merchant Services, KeyBank

As senior product manager for KeyBank Merchant Services, Michael Stack is responsible for leading new payment product commercialization, payments solution consulting, digital enablement and omni-channel readiness initiatives. 

Prior to joining Key in 2018, Michael spent more than 17 years in financial services at PNC Bank and National City Bank, serving in various merchant payment processing, business banking, and mortgage financing roles. 

Michael earned his bachelor’s degree in financial services from the University of Akron, where he graduated summa cum laude.  

This webinar consisted of a 60-minute presentation, interactive polls and a question-and-answer session. 

You will receive informational emails with log-in instructions, handout materials and the recording.

Technical requirements View the technical requirements page for mobile device information as well as operating system, browser and software requirements. 
This webinar is sponsored by KeyBank. There is no registration fee. 

On Demand Cancellation Policy 
If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation. 

Contact the MGMA Service Center for cancellations:
Toll-free: 877.275.6462, ext. 1888
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.


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