2017 MGMA DataDive Practice Operations


Find areas of improvement in your healthcare practice

Why purchase?

Review metrics from hundreds of practices across the country to see how your healthcare practice compares. Many practice managers find areas within their organization that can be improved, resulting in more satisfied patients and improved efficiency. 

  • Hours of operation and patient access
  • Appointment availability 
  • Wait times
  • No-show rates 
  • Call volume
  • Patient satisfaction surveys
  • Encounters and claims processed data
  • Turnover
  • Provider and employee satisfaction surveys

How to purchase


To order MGMA DataDive products, please submit this form and an MGMA representative will reach out to you to discuss pricing and process of your order. The cost of the product is unique to the needs of the your organization. 

Segmentation Options

In addition to our unmatched depth and breadth of data, MGMA DataDive includes unique filtering features including:

  • Interactive Filters
  • Practice Demographics
  • Practice Operations Benchmarks

MGMA data is representative of a variety of practice types including:

  • Physician- and hospital-owned practices
  • Practices providing extended coverage, including evening and weekend hours
  • Practices with internal call centers and inbound call metrics
  • Practices with physician and employee benefits, including paid time off, sick, and vacation time

Need custom analysis data? Let our expert data analyst find the information you need. Learn more.

If you're looking for printed data reports, those will still be available in the MGMA store. 

Patient Care Organizations (previously healthcare organizations) – An organization that provides medical services to patients. The following are some examples of patient care organizations.

  • Medical Practices
  • Hospitals/Integrated Delivery Systems
  • Ambulatory Surgery Centers
  • Diagnostic Radiology Centers
  • Medical Schools
  • Independent Practice Association (IPA)

Business Service Organizations (previously healthcare service/non-healthcare organizations) – An organization that provides services to patient care organizations, but does not treat patients or employ providers. The following are some examples of business service organizations.

  • Management Service Organization (MSO)
  • Physician Practice Management Company (PPMC)
  • Health Maintenance Organization (HMO)
  • Preferred Provider Organization (PPO)
  • Exclusive Provider Organization (EPO)
  • Law Firm
  • Certified Public Accountants (CPA)
  • Consulting Firm
  • Recruiting Firm
  • Government Agencies


Submit the following information and we will contact you shortly to process your order or answer additional questions.


Patient Care OrganizationsProvides medical services to patients:

Call877.275.6462 ext. 1801

Business Services OrganizationsProvides services to healthcare organizations:

Call877.275.6462 ext. 1266

Additional Resources

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