MGMA19 | The Annual Conference


Why Attend

10/13 at 8:00 AM to 10/16/2019 at 12:00 PM

MGMA19 | Live Schedule Overview

All times are listed in Central Time. The face-to-face conference will be held in New Orleans. View a U.S. time zone map.

Three general sessions streamed live from New Orleans.

Nine featured sessions streamed live, showcasing the most popular face-to-face conference sessions.

Three exclusive online sessions packed with interactivity and available to the online audience only.

View Agenda Details

Sunday, Oct. 13

4:00-5:30 pm General Session: Opening Keynote with Senator Bill Cassidy

Monday, Oct. 14

6:45-6:55 am MGMA19 | Live: Welcome and Overview
7:00-8:00 am A07 — Powerful Practice Leadership Through Intentional Decision-Making — Katie Lawrence, MHA, CMPE
8:20-9:20 am B02 — Five Marketing Plan Must-Haves to Drive Medical Practice Growth — Susan Boydell and Phyllis Marino
9:40-10:40 am C02 — Leading, Managing and Understanding Millennials and Gen Z — M.J. Clark, M.A., Fellow, PRSA
11:00 am-12:00 pm D03 — Adapting to Today's Self-Service Technology — Karen Shaffer-Platt and Jean Bunyan
12:15-1:15 pm Exclusive Online Session — MGMA Washington Update — Mollie Gelburd, JD and Drew Voytal, MPA
1:30-2:30 pm E04 — Telehealth or Virtual Visit Check-ins: Either or Both, and Doing it Right — Joette Derricks, MPA, FACMPE, CPC, AAPC-Fellow, CHC, CLSSGB
2:30-3:00 pm  Trivia Game and Break
3:00-4:30 pm General Session: Why Connected Thinkers Will Rule the Future — Jay Shetty

Tuesday, Oct. 15

7:45-7:55 am MGMA19 | Live: Welcome and Overview
8:00-9:00 am F04 — Modernizing Practice Operations to Exceed Patient Expectations — Kevin Ban, MD and Kimberly Wishon, MBA, FACMPE
9:05-10:05 am Exclusive Online Session — Taming and Innovating Your Revenue Cycle Model — Shawntea Moheiser, CMPE,CMOM and Kem Tolliver, CMPE, CPC, CMOM
10:10-11:10 am G07 — Success Strategies for Women: Three Steps to Increased Impact — Linda J. Carpenter, PhD and Samantha Beatty, FACMPE
11:30 am-12:30 pm H04 — Developing an Inspired Leader: How to Get People Out of Their Cave and Into the Sun — Nathan Deal, MD, FACEP and Aimee Greeter, MPH, FACHE
12:45-1:45 pm Exclusive Online Session — Insights from MGMA Award Winners — Javon Bea, MBA, FACHE, Harwick Innovation recipient; Mathew Rigdon, JD, Legislative Liaison of the Year; Sarah Holt, PhD, FACMPE, Lifetime Achievement recipient; Daniel Williams, MBA, MES
1:45-2:15 pm  Trivia Game and Break
2:15-3:15 pm I07 — Healthy Communication Tools for Practice Leaders — Emmy Clancy, MHA, CMPE, CPC, CPMA, CDEO, CCS and Kavita Ratan, MHA, CCS, CHC
3:45-5:00 pm General Session: Moneyball: Lessons for Life and Business from Baseball's Best General Manager — Billy Beane (NOTE: We do not have permission to record this session. It will be presented as a live stream only.)
5:00-5:15 pm MGMA19 | Live: Closing Session and Prizes

Photo Contest

We’d love to see you and your team enjoying MGMA19 | Live! Print out one of these signs and tag us on Facebook, Twitter, Instagram and/or LinkedIn using #MGMA19AC. Submit your photo to by Tuesday, Oct. 15, 11 am CT.