Product type:

AllBooksEventsOnline CoursesWebinarsPackages
Medical Group Management Association

Solutions for Practice Staffing Shortages: Doing More With Less

Webinar -

Recruitment & Hiring

Staffing Models



12/16/2021 at 11:00 AM to 4:00 PM

This event is free to members, but registration is required. Please log in, add this to your cart and complete the purchase to register.  
If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462 ext. 1888 to register.  
Register for the seminar to be held on Thursday, December 16, 2021, at 11 am ET. This seminar is eligible for ACMPE, ACHE, CPE and CEU credit. This seminar will be made available as a recording.  

“I am losing my staff.” “I have lost my staff.” “I may lose my staff.” 

The worldwide staffing crisis has impacted MGMA member practices severely, and no one knows when it will end. 

This five-hour virtual seminar will discuss strategies for flourishing despite staff shortages. You will leave the seminar with a list of ideas and solutions you can implement immediately. 

Recognizing that staffing is the biggest challenge heading into 2022 for medical practices, MGMA is offering this in-depth seminar to members for free. Non-members may attend for $499.

Schedule (subject to revision): 

  1. Top 10 Ways Practices are Outsourcing and Automating 
    Katie Nunn, MBA, CMPE, Owner, Bright Ideas Medical Consulting 

  2. Optimizing Your Relationship with your RCM Partner 
    Paola Turchi, MSHCA, FHFMA, FACMPE, CPC Sr. Vice President of Client Success, Global Healthcare Resource 

  3. Best Practices in Hiring and Onboarding Staff 
    Adrienne Lloyd, MHA, FACHE, CEO & Founder, Optimize Healthcare 

  4. Utilizing Medical Assistants to the Top of Their Training: How Recent Law Changes Have Expanded Their Scope of Work 
    Donald A. Balasa, JD, MBA, Chief Executive Officer, Legal Counsel, American Association of Medical Assistants 

  5. Retain Your Staff by Improving Your Practice Culture  
    Katie Lawrence, MHA, CMPE, Executive Director, Ambulatory Integration & Optimization, Prisma Health 


This event is made possible by the support of key vendors with solutions to compensate for staff shortages. Each vendor may briefly pitch their solution but will in no way influence the educational content presented. 
Terms of registration: By registering for a complimentary sponsored educational seminar, participants understand that their contact information, excluding phone numbers, will be shared with the sponsors. Please reference the website’s privacy policy.  



CPE: 5.4

CEU: 5

Continuing Education Information

Delivery method: Internet Live Course | Group Internet Based 
Learning level: Advanced - Education that builds on an intermediate curriculum, designed to help you synthesize and evaluate complex concepts to create outcomes-based solutions. 
Learning format: Interactive   
Prerequisites: The ability to apply the topic or knowledge area.   
Advance preparation: None 
Duration: 300 minutes  

Seminar Series Maximum clock hours* 
ACMPE: 5 | ACHE: 5 | CPE: 5.4 | CEU: 5 
*Subject to change and dependent on total number of participation hours. 
Claiming Credit:  
If you wish to claim continuing education credit, you must first attend the seminar and pass the associated exam with a score of 80% or higher. The exam is included in the online seminar registration.
  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE 
  • ACHE, American College of Healthcare Executives Qualified Education 
  • CPE, Continuing Professional Education for accountants  
    • Attendance at the live instructor lead program  
  • CEU, generic continuing education unit  

Official Continuing Education Statements and Availability

American College of Medical Practice Executives (ACMPE) 

This program is approved as a live learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event. 
Learn more about the ACMPE certification program.  
One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 

ACHE Qualified Education 
By attending the Solutions for Practice Staffing Shortages: Doing More with Less offered by the Medical Group Management Association, participants may earn up to 3 ACHE Qualified Education Hour toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. 

One ACHE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 

Continuing Professional Education (CPE) 

MGMA-ACMPE is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:  
  • In accordance with the standards of the National Registry of CPE Sponsors. CPE credits have been granted based on a 50-minute hour. Rounded down to the nearest 0.5. 
  • This program is in the Specialized Knowledge field of study.  
  • The type of instruction is group-internet-based. 
  • National Registry of CPE Sponsors ID: #103652. 
Continuing Education Units (CEU) 
A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies.  
One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 


Shopping Cart

Your cart is empty

Click here if your organization is tax exempt

A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888



Use two letter code for US states
Use three letter code for country
Use two letter code for US states
Use three letter code for country

Grand Total:
Use two letter code for US states
Use three letter code for country
Saved credit card is required for opt-in to autorenew.

Questions? Contact the MGMA Service Center for assistance during checkout or review our return policy for more information.




Thank you for your purchase! If you purchased an event, you will be receiving a follow-up email from our Learning Management System regarding the product/event purchased and no further action is required.