| 7:00-8:00am |
Cohort Meet-Up: Breakfast
Session DetailsACMPE : 1.5 | AAPC : 1.5 | ACHE : 1.5 | CME: 1.5 | CPE : 1.8| CEU : 1.5 | PDU: 1.5 | PDC: 1.5
Interactive | Basic
Visit with your cohort journey by discussing what improvement activities you will focus on when you return to your organization.
This session will provide you with the knowledge to:
- Discuss solutions to practice challenges
- Identify key attributes that define medical practice excellence.
|
| 8:00-9:00am |
CON601: Staffing: The Essential Nutrient for Growth
Speaker: Garrett Mann, managing consultant, BRG
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Staffing and Human Resources
Traditional |Intermediate |Analysis
The concept of forecasting a practice plan’s staffing needs allows healthcare leaders to plan for short-term peaks and valleys and enables long-term development around additional volume and new providers. Staff must be in place to achieve growth rather than inserted once growth has been achieved. Carefully planning for resources to accommodate future surges in volume can be the difference between reaching production goals or falling short. Understanding that busier providers have more staff is key to ensuring that providers in the process of growing can reach their targets. This is not to say that it takes more staff for busier providers to generate one unit of work (a wRVU in this instance). In fact, the number of resources needed to generate a wRVU remains consistent as providers become busier. The resource need grows as more wRVUs are generated. Proactively staffing for additional productivity allows a provider to grow into their practice. Waiting until additional staff can be justified by benchmarks may result in stalling growth. However, immediately staffing to future production expectations may create waste and premature cost. Staffing justification thresholds should be set within benchmarks so that staff are hired in enough time to support provider growth without creating waste and premature cost.
This session will provide you with the knowledge to:
- Calculate changes in staff for expected growth
- Examinee when to add staff to stay ahead of growth
- Compare practice-specific staffing benchmarks
|
| 8:00-9:00am |
CON602: A Fair Playing Field: Addressing Health Inequities
Speaker: Taylor Cowart, MBA, manager, Coker Group
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Patient Access
Traditional | Basic | Comprehension
Health inequities have always been relevant and pressing in our nation. The COVID-19 pandemic served as an acute case study in how these can directly impact the health of our communities. In this session, we will discuss what health inequities are, what exacerbates them, and what we can do to even the playing field. We will outline seven major strategies for driving progress in this area, including real-world examples of successes and failures. These will include specific, tactical initiatives for practices, ensuring organizations are equipped to immediately implement change. Further, we will discuss how to engage providers in this process to ensure buy-in and support. Finally, we will address how this can be supported from an economic standpoint, allowing for practices to reinvest in their practices and ensure long-term sustainability of these programs. While healthcare inequity is a major social issue, crossing various boundaries, there are distinct opportunities for practices and providers to make a major impact, and we have a duty as community leaders to ensure we work diligently to do so.
This session will provide you with the knowledge to:
- Explain how health inequities are created and why they matter in our communities
- Identify strategies to drive change in practices
- Discuss successes and failures of peer organizations relative to addressing this issue
|
| 8:00-9:00am |
CON603: IT Demystified: Case Studies on Ransomware, Data Security and the Cloud
Speaker: Reggie Stevens, MBA, MS, Chief Executive Officer, IRIS Solutions
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Health IT
Traditional | Basic | Comprehension
Thoughtful IT design can exponentially improve your practice's efficiency, increase profitability, and improve patient outcomes. With the rapid pace of technological advancement, it is imperative for top practices to maintain a competitive technological edge. This means investing in tools and programs that provide increased value for your practice and your patients. This also means staying informed about the latest technological threats and opportunities. This talk will provide healthcare decision-makers a timely update on the state of play within healthcare IT using real-life case studies. We will also discuss defensive and offensive IT strategies deployable in select scenarios.
This session will provide you with the knowledge to:
- Discuss the hidden costs of a ransomware attack
- Describe how practices benefit in three key areas using cloud applications and infrastructure
- Explain the NIST layered security framework and how it should be implemented within
|
| 9:15-10:15am |
CON701: Lessons Learned from an Exploration of Dyad Leadership
Speaker: Marella Yates, DHA, MSM, CMPE, Executive Director, Advanced Center for Orthopedics & Sports Medicine
Session detailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Operational Excellence
Traditional | Advanced | Evaluation
As healthcare becomes more complex, it becomes more unlikely that one person will have all the skills necessary to lead a health organization. The dyad leadership model pairs two co-leaders together, often an administrator and physician, to provide leadership to a health organization. More than three-quarters of practices use a physician/administrator dyad model, according to a 2019 MGMA Stat poll. However, most literature on dyad leadership models focuses on hospital settings. This presentation will provide useful information to attendees — generated from an explanatory sequential mixed methods study performed by the speaker — that focuses on the use of the dyad model in private practice settings. Leaders will learn the history of the dyad leadership model, success and challenges experienced by other administrators who use the model, and position their practices to benefit from the magic that happens when administrators and physicians become true partners and collaborate fully to lead their organizations.
This session will provide you with the knowledge to:
- Assess the strength of existing dyads based on themes from recent research on dyad leadership in private practice
- Establish a dyad strategy based on the successes and best practices gleaned from recent research
- Support dyad leadership to overcome common barriers
|
| 9:15-10:15am |
CON702: Seeing the Future: Operational Insights from Appointment Data
Speaker: Nate Moore, CPA, MBA, FACMPE, President, Moore Solutions, Inc
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Patient access
Interactive | Intermediate | Analysis
Patient access is not just how long it takes to see a provider. It encompasses how hard it is for a patient to interact with your practice, the time a patient spends in the waiting room , and how hard it is for patients to communicate with you. How are you using technology to maximize patient access? Traditional EMR reports struggle to help practices understand what drives patient flow in today’s environment. Join this session to see what metrics savvy practices review and how your practice schedules appointments influence operational efficiencies and financial results. Join a collaborative conversation about advanced, customized reporting for medical practices that will change the way you see your practice. Plan on a discussion with attendees rather than simply listening to a lecture. Discover what issues your peers are facing and what they report. Walk away with idea after idea on how to use data in your practice better.
This session will provide you with the knowledge to:
- Analyze real-world report examples from practices nationwide to visualize and improve patient flow.
- Outline fresh ideas to measure and motivate changes in patient access throughout the practice
- Compare ways to expand and advance operational insights from appointment data with your peers
|
| 9:15-10:15am |
CON703: A Whole New Interoperability World
Speaker: Debra K. Primeau, MA, RHIA, FAHIMA, President, AHIMA
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Content: Health IT
Traditional | Intermediate | Analysis
With the implementation of the 21st Century Cures Act information blocking rules, interoperability will begin to be realized and open new opportunities for patients, providers, and payers — but not without new challenges. In the past two years alone, an astonishing 90% of the world's data has been created, with 2.5 quintillion bytes of data produced by humans each day. By 2025, approximately 463 exabytes of data will be created daily worldwide. Healthcare organizations need to proactively and holistically manage this data — from EHRs, PM systems, patient wearables and IOT devices — to take care of patients and ensure patient safety. This presentation will outline the benefits and risks associated with interoperability, including an accurate patient matching process, verification and validation of data sources, with a focus on data or information governance. The presenters will share data challenges faced by providers and will discuss the benefits and process requirements to ensure accurate patient data is available when and where it is needed.
This session will provide you with the knowledge to:
- Distinguish multiple data sources that impact patient care and their relevance to interoperability and the information blocking rule
- Examine the challenges and opportunities related to ensuring data quality and integrity and the types of patient matching
- Point out how embedded data can help providers better meet the care of their patients
|
| 10:30-11:30am |
MS02: Leading Through Turbulence: Create Your Flight Plan and Building Your Team For Success
Speaker: Amelia Rose Earhart, Pilot
Session DetailsACMPE : 1.5 | AAPC : 1.5 | ACHE : 1.5 | CME: 1.5 | CPE : 1.8| CEU : 1.5 | PDU: 1.5 | PDC: 1.5
Staffing and Human Resources
Traditional |Intermediate |Analysis
Some of the best ideas are never fulfilled because the destination is unclear and the journey is not mapped. In this keynote, Amelia Rose Earhart helps attendees reach their destination from take-off to landing. Using the strategies she used to fly around the world, Crawl into the cockpit, and become a better decision-maker. Grow your leadership skills and take control of your aircraft. Attend this session to understand how to operate with a pilot’s mindset, a perspective sure to distinguish your ideas and determination from the crowd. The only airplane without turbulence is one that never leaves the hanger.
This session will provide you with the knowledge to:
- Create a successful flight plan
- Trust your flight crew
- Embrace the turbulence
|
| 12:00-3:00pm |
WS03: Carving Up and Drilling Down: Using Microsoft Excel's® Pivot Table Feature to Analyze a Practice's Revenue Cycle
Speaker: Nate Moore, CPA, MBA, FACMPE, president, Moore Solutions Inc.
Session DetailsACMPE : 3 | AAPC : 3 | ACHE : 3 | CME: 3 | CPE : 3.6 | CEU : 3 | PDU: 3 | PDC: 3
Operational Excellence
Interactive | Intermediate | Application
The Pivot Table feature in Microsoft Excel ® is a fast and powerful way to analyze and consolidate large amounts of data and quickly extract critical knowledge. In this workshop, you'll learn how to use Pivot Tables in a medical practice setting to better track collections, analyze reimbursement, collect accounts receivable, and more. You'll also learn a variety of techniques to filter, sort, group, and manipulate practice data. We'll also discuss ways to use Pivot Tables to analyze your internal business operations. This workshop will be a hands-on demonstration of Pivot Tables using Office 365. Please bring your laptop with at least Excel 2007 to participate in the workshop training. Please also bring data from your practice to work on at the end of the workshop so that you can take home your data in a Pivot Table.
This session will provide you with the knowledge to:
- Produce Pivot Tables using sample medical practice data
- Use Filter, Sort, Group, and Pivot function to analyze data
- Discover multiple applications for Pivot Tables in a medical practice
|