Medical Practice Excellence: Pathways Conference


Why Attend

05/11 at 5:00 PM to 05/13/2021 at 10:00 PM

Keynote Speakers 

Practice excellence is possible, and the Medical Practice Excellence: Pathways Conference pairs your potential with the right mix of experts, insights and perspectives to elevate your organization. 

Our premier main stage events: ​

General Session 1 - Resilient Leadership: The Role of Well-Being in Individual and Organizational Performance

Laurie Baedke MGMA MPE: Pathways ConferenceIntermediate | Traditional | Application 
Laurie K. Baedke, MHA, FACHE, FACMPE, Director of Healthcare Leadership Programs Creighton University. 

Speaker Bio

When adversity or crisis strikes, and it inevitably will, the exposure to individual leaders, our organizations, and the communities we serve is high. Healthcare is replete with disruption, and occasionally specific challenges arise that stress our processes and systems even more than usual. When we experience disruption, our innate individual and organizational tendency is to “return to normal.” But progressive, high performing organizations leverage disruption for growth and progress. This session will deliver practical and actionable content to equip leaders to apply the principles of resilience to increase adaptive capacity, and steward themselves and their organizations more effectively.  

This session will provide you with the knowledge to:  

  • Apply tools and resources to increase your resilience, adaptability, and leadership response in times of adversity.  
  • Produce an action plan to apply learnings in order to achieve meaningful performance outcomes, both individually and organizationally.   
  • Discover their personal purpose to develop an action plan to deploy it in their day-to-day leadership.  

General Session 2 - Rising From the Ashes Into a World-Class Medical Practice

Jake Poore MGMA MPE: Pathways ConferenceIntermediate | Traditional | Application
Jake Poore, Speaker, President and Chief Experience Officer, Integrated Loyalty Systems 
Speaker Bio

The pandemic has changed us forever, and 2021 is our year to refresh, refocus, and rebuild. There is no going back and there will be no return to normal.  COVID-19 has forced us to redesign our thinking, patient access, operations, communications, and how we treat our people. But even amongst the worse turmoil, it has served as a catalyst for us to create safer, more efficient and more patient-centered experiences. Now, more than ever, there is enormous potential to extend the care beyond the walls of your practice so patients feel they are continually cared for... by integrating digital and human touches that build their loyalty and earn us the right to be their trusted healthcare partner. For caregivers, COVID-19 taught us that caring for the caregivers is as important as caring for patients. We learned we can not do it without them! Go with Jake Poore as he explores specific tools that arm and empower every care team member to deliver on the organization's promise, especially during a world-wide crisis. 
This session will provide with the knowledge to: 
  • Outline the new Care Delivery Playbook and innovative approaches used to build trust and deliver compassion while also treating the disease. 
  • Apply elements for improving communication and caring for the caregiver
  • Discover the value of building an explicit culture and processes needed to become a learning organization, so you will be prepared for future events. 


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