Schedule

Schedule Overview 

Experience 3 Days of Education for a Lifetime of Excellence


With an impressive line-up of speakers and exhibitors eager to help you find solutions to the challenges you face every day, the Medical Practice Excellence Conference is designed for you to learn what you need, on your terms. Improve patient outcomes, minimize inefficiencies in your organization, and advance your practice with actionable take-aways with our learning tracks spanning financial management, strategy, technology, operations, and more!

Education sessions will include a focus on case studies and data, themed learning tracks by room, interactive learning and hot topic sessions. Participants can expect collaborative sessions —  each day was designed to fit a specific theme: personal growth, practice excellence and patient focused.

Full Schedule at a glance

The schedule for the Medical Practice Excellence Conference's virtual experience is currently being planned. We will update the schedule once decisions are final. 

All times are listed in Eastern Time. View a U.S. time zone map.
 

Friday, Oct. 16

1:00-2:00 pm Make the Most of Your Virtual Conference Experience
Make the Most of Your Virtual Conference Experience

Monday, Oct. 19
Personal Growth

9:45-
9:55 am
Welcome and Updates
10:00-10:50 am Education Sessions - A Series:
A01 - How to Manage Capacity While Adapting to New COVID-19 Processes Operational Excellence

A02 - A Steady Captain in a Stormy Sea: 8 Effective Ways to Lead in Crisis

A03 - MGMA Washington Update

A04 - Medical Real Estate Strategies in the Age of COVID
11:00-11:15 am Excellence in Action Challenge Series
11:20-11:40 am General Session 1 - MGMA State of the Industry
11:40 am-12:30 pm General Session 1 - Becoming a Future-ready Leader - Tasha Eurich, PhD
12:30-1:30 pm Visit the Solution Center
12:45-1:15 pm Spark Sessions:
SS1 - Roadmap for Navigating Virtual Care in a Post-COVID World

SS2 - The Path Forward: Creating an Industry EMR Solution that Helps Enable Clinical Decision Support at the Time of Care

SS3 - Crisis Drives Innovation: Ways to Shore up Your Cash Flow

SS4 - Best Practices for RCM Improvement Amid Industry Shifts 
1:20-
2:10 pm
Education Sessions - B Series
B01 - Documentation Challenges-Today, Tomorrow and Beyond

B02 - Effective Leadership Strategies for Medical Practice Executives

B03 - How Gamified Psychology Boosts RCM Productivity and Staff Engagement

B04 - Project CORE: Coordinating Optimal Referral Experiences
2:15-
2:30 pm
Brain Breaks
BB1 - Mindful Minutes with ARHQ

BB2 - Learn Excel Tips and Win Cash Prizes with rater8!

BB3 - Stretch and De-Stress with CareCloud

BB4 - Audi – MGMA Conference Drive Along!

 
2:40-
3:30 pm
Education Sessions - C Series:
C01 - Driving Accurate Risk Adjustment and Quality Performance with A.I.

C02 - Confronting Our Implicit Biases

C03 - Optimize Your Clinic Space for a Pandemic and Beyond

C04 - Cutting Losses in Hospital-Employed Networks
3:40-
4:10 pm
Discussion Groups

Tuesday, Oct. 20
Practice Excellence

9:45-
9:55 am
Welcome and Updates
10:00-10:50 am Education Sessions - D Series: 
D01 - Leveraging the Power of Technology for Success in Value-based Care during a Pandemic

D02 - The ROI on Optimizing Advanced Practice Providers

D03 - Advancing Patient Access Through Leadership and Change Management

D04 - Two Perspectives on Delivering Value-Based Care
11:00-11:15 am Excellence in Action Challenge Series
11:20 am-12:10 pm Education Sessions - E Series: 
E01 - Development of a Virtual Care Strategy for Long-Term Success

E02 - Leading Organizations through Change

E03 - Sticker Shock: Bringing Clarity to Payer and Patient Price Shopping 

E04 - Total Cost of Care 2.0: The Quality Payment Program and Beyond
12:15-12:30 pm Brain Breaks
BB5 - Mindful Minutes with ARHQ

BB6 - Learn Excel Tips and Win Cash Prizes with rater8!

BB7 - Stretch and De-Stress with CareCloud

BB8 - Audi – MGMA Conference Drive Along!
12:40-1:10 pm General Session 2 - Medical Practice Excellence Awards
1:10-
2:00 pm
General Session 2 - Creating A Great Place to Work for All - Michael Bush
2:00-
3:00 pm
Visit the Solution Center
2:15-
2:45 pm
Spark Sessions:
SS5 - Patient Engagement Finally Comes of Age

SS6 - The End of the Waiting Room: Using Zero-Contact Intake to Improve Safety and Transform the Patient Experience

SS7 - Getting SHARP on whole-patient health 

SS8 - Intelligent Automation: The Power of AI and RPA in the Revenue Cycle
3:00-
3:50 pm
Education Sessions - F Series: 
F01 - Payer Agreements, Policies and Relations in the time of COVID

F02 - Daily Engagement System (DES) — a Tiered Huddle Approach

F03 - Linking Risk to Care Management to Transform Patient Care

F04 - Primary Care 2.0 for the 2020s: Invest and Innovate for Improved Care
4:00-
4:30 pm
Discussion Groups

Wednesday, Oct. 21
Patient Focused

9:45-
9:55 am
Welcome and Updates
10:00-10:50 am Education Sessions - G Series:
G01 - Expanding Care Management Strategies Through At-home Interventions

G02 - Implementing Integrated Care Teams to Reduce Burnout and Optimize Throughout

G03 - Engaging Patients to Improve Satisfaction

G04 - Financially Thriving as an Independent Practice Through Better Claims and Collections
11:00-11:30 am 30 Minute Speed Sessions:
MIN1 - Protecting Patients and Revenue with AI-powered Telehealth Technologies and Services

MIN2 - A Look Ahead:  A Panel Discussion on the Future of Practices in the Next 12-24 Months 

MIN3 - Applying Occam’s Razor to Population Health: A Simple, Valid Measure

MIN4 - Structuring Value-Based Compensation Arrangements
11:40 am-12:30 pm Education Sessions - H Series:
H01 - RPM and Telehealth: Strategies to Transform Practices to Virtual Care

H02 - Mastering the Three R’s of Successful Physician Staffing: Recruitment, Retention and Retirement

H03 - Rethinking Metrics, Dashboards, and Appointments After COVID-19

H04 - Next Generation Clinical Integration
12:40-1:10 pm 30 Minute Speed Sessions:
MIN5 - 10 Ways to Connect with Patients Using Text Messaging During COVID

MIN6 - A Discussion with One of MGMA’s Better Performers

MIN8 - Going Electronic to Reduce Prior Authorization Overhead
12:40-
1:05 pm
Visit the Solution Center
1:20-
1:50 pm
 Spark Sessions:
SS9 - New Opportunities for Patient Access in a ‘Hybrid’ Model of Virtual and In-Person Care Delivery

SS10 - The Power of the First Impression: Optimizing the Physician Interview Experience to Increase Your Hiring Results

SS11 - How COVID-19 Has Accelerated the Consumerization of Revenue Cycle Management

SS12 - Refocusing the Revenue Cycle in the Time of COVID-19
1:55-
2:45 pm
Education Sessions - I Series: 
I01 - Preparing for the Financial Implications of a Post-COVID World

I02 - Protecting and Educating Against Workplace Violence

I03 - Optimizing Patient Access in a Post COVID World

I04 - Office Visit E/M Codes - The Big Changes for 2021
2:50 – 3:00 pm Visit the Solution Center for Giveaways and Annoucements
3:00-
3:15 pm
General Session 3 - MGMA Closing 
3:15-
4:05 pm
General Session 3 - Balancing the Human Touch with Digital Innovation to Enhance Patient Experience - Wendy Sue Swanson, MD, MBE

Tuesday, Oct. 27

1:00-2:30 pm Post Event Wrap Up
Turning Knowledge into Action: Building an Implementation Plan for Practice Improvement


MGMA-ACMPE Annual Business Meeting

Following our final general session, join our leadership for our annual business meeting. Report will include the state of the association and updates for our membership communtiy. 

Access Meeting


Content Areas 

Conference sessions are grouped by the content areas below. Each content area reflects current challenges for today’s health business professional and is informed by the Body of Knowledge for Medical Practice Management. Below are examples of some of the issues that may be covered in the education sessions:

Financial Mastery

Successful Leadership Strategies

Operational Excellence

Strategic Decisions

Transforming Patient Care

Federal Law, Regulations & Advocacy

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