Medical Practice Excellence Conference

Session Details Coming Soon!

Content Area: Successful Leadership Strategies 
Traditional | Intermediate | Application 

Speakers: Aimee Greeter, MPH, FACHE, Senior Vice President, Coker Group 
Alan Vierling, DNP, RN, NEA-BC, FABC, Senior Vice President, Sparrow Hospital 

The odds are likely that your organization will face some sort of calamitous event within the next three years. Whether that crisis makes national headlines, internal turmoil in an organization can create a lack of confidence in management, decrease productivity and ultimately affect the bottom line. Leaders play a key role during times of crisis, reminding employees of the organization’s goals and values, and providing a stabilizing voice to calm the waters after the boat has been rocked. Leadership in times of crisis is very different than during normal day-to-day operations. This session will instruct upper-level management on key strategies to managing complex and stressful situations, and how best to pick up the pieces in a way that guarantees future stability and success moving forward. 

This session will provide you with the knowledge to: 

• Discover effective methods that create an atmosphere of psychological safety within your organization 
• Use the Stabilize, Mobilize and Capitalize (SMC) approach to consider, contain and de-escalate crises as they arise 
• Apply the key components of a crisis communication plan, differentiated between environmental, financial and clinical crises 

Session Details Coming Soon!

Content Area: Financial Mastery 
Traditional | Intermediate | Analysis 

Speaker: Randolph H. Pirtle, Chief Executive Officer, Blue Ridge Medical Center 

This session provides a simplified conceptual framework for understanding the financial transition from fee-for-service (FFS) to value-based care. The framework can help practice administrators assess the reimbursement give-and-take in the transition from one model to the other. A graphical X-bar analysis demonstrates how organizational margin can be stabilized through the transition. Attendees will learn how to use encounter volume and margin per encounter to better understand the complex financial transition and how to determine total margin. These three metrics can help you define the financial impact of different rates of change on earnings throughout a transition to value. 

This session will provide you with the knowledge to: 

• Discover a simplified conceptual framework for understanding the financial transition from fee-for-service (FFS) to value-based care 
• Demonstrate how Ian Morrison’s The Second Curve can be applied to understanding the financial transition to value-based care 
• Apply the graphical X-bar analysis specifically to your organization 

Session Details Coming Soon!

Content Area: Successful Leadership Strategies 
Interactive | Advanced | Evaluation 

Speakers: Ronald Menaker, CPA, MBA, EdD, FACMPE, Administrator, Mayo Clinic 
Michael O'Connell, MHA, FACHE, FACMPE, Senior Vice President, Operations, Stanford Health Care 
 
Through an interactive, roundtable discussion in this 60-minute concurrent session, two medical practice executives from medical groups in U.S. News and World Report’s top hospitals will share the dynamic aspects of leading yourself through learning, leading others through relationship building, leading the organization by achieving excellence, and creating a work-life balance. They will explore how the Body of Knowledge for Medical Practice Management can be applied to lead teams through change to achieve desired outcomes. Attendees will connect with various tools to help the medical practice executive achieve one's personal goals and the medical practice to achieve its operational goals. The audience will be able to better understand how we learn new concepts and ideas, how to better navigate through complex problems and solutions, and what tools can be used to achieve desired outcomes.  

This session will provide you with the knowledge to: 

• Determine new leadership approaches to achieve desired outcomes in the medical practice 
• Justify the value of leading through change with character and integrity by developing one's self, developing the team, and approaching challenges with confidence and optimism 
• Establish at least one new leadership tool that creates positive change in one's medical practice 

Content Area: Financial Mastery 
Traditional | Intermediate | Application 

Speaker: Carol Wanke, Vice President, Post Acute Revenue Cycle and Managed Care Operations, Sharp HealthCare 

Improving revenue cycle productivity is challenging, and organizations need a way to combat staff turnover. The lack of real-time insight into performance not only affects employees, but also their quality of work. Organizations need new ways to motivate, engage and reward their staff. This session will outline how the speaker’s organization added elements of game-play to create a fun, competitive, high-energy environment that facilitates performance transparency and drives better revenue cycle outcomes. Attendees will learn how gamifying their revenue cycle task workflow can greatly increase staff satisfaction, productivity and work quality. 

This session will provide you with the knowledge to: 

• Discover the role of real-time feedback and the value of friendly competition in boosting productivity 
• Illustrate how to implement game-play and the effect it has on staff morale and results 
• Demonstrate how the revenue cycle task workflow increases staff satisfaction, productivity and work quality 

Content Area: Transforming Patient Care 
Learning Levels: Traditional | Intermediate | Analysis 

Speakers: Duane Pearson, MD, Medical Director, ECHO Colorado; Associate Professor, Medicine-Rheumatology, University of Colorado, School of Medicine 
Matt Thompson, MBA, Administrator, University of Colorado, School of Medicine 
 
Referrals to specialists have doubled in recent years. New, innovative models of care delivery and payment are needed to ensure high-quality, high-value care for patients. Project CORE uses tools embedded in the EHR, known as enhanced referrals and eConsults, that provide point-of-care decision support. eConsults are used to increase patients access to specialty care services and advance the care of specific patients without a face-to-face visit. This session will outline how Project CORE improves patient access; gives primary care providers (PCPs) timely access to specialty input and improved continuity of care; and improves specialists’ ability to focus on higher-acuity patients. This session will introduce a workflow that aims to improve quality of care and the patient experience and illustrate how this project can improve access and increase both patient and provider satisfaction.  

This session will provide you with the knowledge to: 

• Distinguish the value of eConsults and enhanced referrals to patients, pcps, specialists, health system leaders and payers 
• Outline keys to successful implementation of clinical innovations 
• Point out the return on investment in both a fee-for-service (volume-based care) and value-based care models 

Content Area: Operational Excellence 
Traditional | Intermediate | Analysis 

Speaker: Matt W. Lambert, MD Chief Medical Officer, Curation Health 
 
As providers navigate the journey to value-based care, they face new expectations related to risk-based contracts. Two massive hurdles are the need to drive more accurate and efficient clinical documentation to support Hierarchical Condition Category (HCC) capture and to reduce provider administrative burdens. To achieve these goals, physician groups must take a new approach to driving more comprehensive and less burdensome clinical documentation that accurately reflects the acuity and clinical status of the patient. During this session, the speaker will share lessons learned in the journey to enable technology and reimagine CDI capabilities as part of his organization’s risk and quality programs, as well as results on improving RAF capture per claim, new conditions found, improved degree of condition specificity and condition recapture rate increase.   

This session will provide you with the knowledge to:  

• Breakdown opportunities to make clinical documentation improvement less burdensome and time intensive despite value-based demands 
• Gather specifics on how to improve risk adjustment and quality performance with an A.I.-infused clinical documentation improvement (CDI) program 
• Diagram best practices for rolling out a point-of-care approach to CDI  

Content Area: Successful Leadership Strategies  
Traditional | Basic | Comprehension 
  
Speaker: Jessica Ellis-Wilson, CMPE, Principal, Practical Management Consulting 
 
Recent events have put the spotlight on some of the nation's most entrenched societal divides. These events have resurfaced the concepts of implicit bias, unconscious bias and anti-bias. Attend this session to learn what biases are, how they come to be, how they have allowed us to achieve remarkable cognitive advancement, and ultimately how they cause unconscious discrimination. The best leaders are aware of their own biases and must have strategies to neutralize any disparities our biases to ensure an inclusive culture for staff, providers, and patients. 

This session will provide you with the knowledge to:  

• Explain the concepts of conscious and unconscious biases
• Describe how implicit bias manifests in the world around us and how it upholds and entrenches institutionalized and systemic bias
• Identify strategies to test for and confront implicit bias

Session Details Coming Soon!

Session Details Coming Soon!