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A Physician Adoption and Support Success Story: The Temple Health EPOCH Clinician Support Team

Webinar - April 11, 2023

Professional Development

Business Operations Technology

Practice Efficiency

SKU: 23WEB38


04/11/2023 at 1:00 PM to 2:00 PM

Register for the webinar, held on April 11, 2023, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT). This webinar is eligible for ACMPE, ACHE (live only), CME (live only), CPE (live only), PDC (live only), PDU (live only) and CEU credit. This webinar will be made available as a recording.
During this webinar, Ahmed Foda, MD, cardiologist and CMIO for ambulatory practices at Temple University Health System will discuss how he helped create and deploy a robust clinician adoption, optimization and support program to improve the utilization and usage of their speech recognition solution, Dragon Medical One. He will share the tactics and strategies his team used to improve time savings, reduce clinician burnout and streamline their clinical documentation workflow.
This 60-minute webinar will provide you with the knowledge to:
  • Breakdown the primary objectives of Temple Health’s EPOCH program
  • Examine how physician buy-in and speech recognition solution adoption were achieved, along with metrics and key performance indicators (KPIs)
  • Distinguish specific training examples that led to long-term success and recommendations on how to optimize physician training programs

Brought to you by Nuance
Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Continuing Education Information
Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional 
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes
Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar or if you watch the recording, respond to the integrated polls in order to meet the interactivity requirement required by accrediting organizations.
  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
  • ACHE, American College of Healthcare Executives Qualified Education
  • CME, licensed physicians (MD/DO)
  • CPE, Continuing Professional Education for accountants
    • Attendance at the live instructor lead program 
  • CEU, generic continuing education credit
  • PDU, credits for project managers to be used in conjunction with PMI (Project Management Institute)
  • PDC, professional development credits for the Society for Human Resource Management (SHRM)
For detailed continuing education credit information, click here.
Ahmed Foda, MD
Cardiologist and CMIO Ambulatory Practices, Temple University Health System

Dr. Foda is an actively practicing cardiologist with 15 years of clinical experience and an extensive background in technology, operations and technology training. As CMIO of the ambulatory practices at Temple Health for the past four and a half years, he has focused on delivering effective clinician EMR/Voice Recognition Software education to streamline the clinical documentation process. He leads the EPOCH team, a quick-reaction clinician support team focused on training, troubleshooting and advocacy for clinicians. 

Dr. Foda’s professional tech background started in the mid-1990s and extended into the early 2000s in New York City. As Director of Publishing Technology at Thomson Financial, he led a team supporting the technology required to produce two daily newspapers. They supported and trained writers, editors and graphic designers in publishing applications. 

Dr. Foda received his doctorate in medicine from the SUNY Health Science Center at Brooklyn. 

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser. 
This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation, interactive polls, and a question-and-answer session. You will receive informational emails with login instructions, handout materials and the recording. 
Review this resource for participating in Zoom Webinars or test your connection here.
This webinar is sponsored by Nuance. There is no registration fee.
Live Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.
Contact the MGMA Service Center for cancellations or refunds:

Toll-free: 877.275.6462, ext. 1888
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.


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