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Data Insights

Telehealth: Adoption and Best Practices - An MGMA Research & Analysis Report


Patient Access

Practice Efficiency


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Computers, smartphones and mobile devices increasingly offer new and potentially effective channels for delivering healthcare services. However, as telecommunications has revolutionized society, have healthcare organizations kept pace with the ability to offer telehealth services? This MGMA Research & Analysis Report outlines numerous models that can help medical practices plan, implement and bill for telehealth services. Understanding the operating requirements and billing and reimbursement guidelines will help ensure successful adoption of telehealth services.

This report covers: 

  • Understand the various types of telehealth services 
  • Learn about the challenges and requirements with implementing telehealth services 
  • Receive tips on telehealth implementation and advice to get your staff on board
  • Considerations when choosing a telehealth vendor
  • Billing and reimbursement guidelines and resources
  • Case studies and best practices from organizations that have implemented telehealth services
  • Data from the 2017 MGMA Telehealth Survey 

Not a member? Download an excerpt from the report.

MGMA thanks American Well for their support. 

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