Body of Knowledge Review Series: Operations Management, 3.5 Edition - eBook

Ebook -

Operations Management

SKU: E1028


This book is intended to provide a review of each task associated with the Operations Management domain in MGMA's Body of Knowledge for Medical Practice Management, 3.5 Edition.

Medical practice executives are at the center of responsibility for the operational aspects in the medical practice. The practice executive’s ability to analyze, diagnose, and improve operational issues is vital to the success of an organization.

Whether building a business plan, leading practice improvement activities, establishing and coordinating the process of purchasing and asset management, demonstrating knowledge of industry benchmarks and best practices, or building a provider compensation that aligns organizational goals, the practice executive must master myriad skills and develop proper protocols to lead the operational functions in a medical practice.

Learn more about the complete Body of Knowledge Review Series.
MGMA equips medical practice leaders with the information and tools they need to thrive.

At MGMA, we live our tagline every day and are committed to continuously advancing leaders and their practices. As the leading association for medical practice administrators and healthcare executives for 90 years, MGMA provides the essential education, legislative information, and data and career resources to help improve patient services and operational efficiencies.
Through our national membership and 50 state affiliates, MGMA represents more than 33,000 administrators and executives in 18,000 healthcare organizations in which 385,000 physicians practice.


Chapter 1 Designing and Implementing a Process Improvement Program

Chapter 2 The Strategic Plan

Chapter 3 Purchasing and Asset Management

Chapter 4 Designing Facilities to Ensure Quality and Safety

Chapter 5 Outsourced Services and Alliances

Chapter 6 Information Technology

Chapter 7 Marketing, Communications, and Public Relations

Chapter 8 Productivity and Compensation Standards for Physicians

Chapter 9 Monitoring Physician Conduct and Performance

Resource List


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