TABLE OF CONTENTS
ACMPE Continuing Education Hours
The Multiple Choice and Essay Exams: Inside and Out
The Essay Exam: Frequently Asked Questions and Tips
Sample Essay Questions and Responses
The Multiple Choice Exam: Frequently Asked Questions and Tips
Exam Preparation and Resources
CHAPTER 1 Operations Management
Task 1: Design and Implement a Process Improvement Program
Task 2: Analyze, Develop, Implement, and Provide Feedback on the Strategic Plan
Task 3: Evaluate Present Needs, Forecast Future Needs, and Locate Appropriate Opportunities for
Purchasing and Asset Management
Task 4: Develop, Adapt, and Maintain Facilities to Provide a High-Quality and Safe Environment
Task 5: Identify, Select, and Utilize Outsourced Business Services and External Expertise
Task 6: Identify, Develop, and Manage Information Technology
Task 7: Develop and Manage Communications, Marketing, and Community Relations Plans
Task 8: Establish, Communicate, Implement, and Maintain Productivity and Compensation
Benchmarks for Physicians and Staff
Task 9: Monitor Physician Conduct and Performance Expectations in Coordination with the Practice’s
Operations Management Quiz
Operations Management Essay Questions
CHAPTER 2 Financial Management
Task 1: Develop, Implement, and Manage the Revenue Cycle
Task 2: Manage Cash Flow
Task 3: Manage Accounts Payable
Task 4: Manage the Payroll Systems
Task 5: Create and Manage Budgets
Task 6: Manage the Audit Process
Financial Management Quiz
Financial Management Essay Questions
CHAPTER 3 Human Resource Management
Task 1: Create, Implement, and Manage a Staffing Plan
Task 2: Direct and Manage the Retention of Clinical and Nonclinical Staff
Task 3: Train and Develop Clinical and Nonclinical Staff and Understand Employment Law
Task 4: Develop and Implement Staff Compensation and Benefit Plans
Task 5: Manage and Evaluate the Performance of Staff
Human Resource Management Quiz
Human Resource Management Essay Questions
CHAPTER 4 Organizational Governance
Task 1: Facilitate the Corporate Legal Structure and the Governance for the Organization
Task 2: Integrate the Corporate Mission, Vision, and Values Statement into the Organization’s Culture
Organizational Governance Quiz
Organizational Governance Essay Questions
CHAPTER 5 Patient-Centered Care
Task 1: Provide an Environment to Create, Implement, and Maintain Care Coordination Processes
That Lead to the Best Patient Outcome
Task 2: Design, Implement, and Maintain Quality Initiatives and Measurement Activities
Patient-Centered Care Quiz
Patient-Centered Care Essay Questions
CHAPTER 6 Risk and Compliance Management
Task 1: Create, Implement, and Maintain a Risk Management Program to Provide a Safe Environment
Task 2: Develop, Implement, and Maintain Policies and Procedures to Prevent or Minimize the Impact
of Adverse Event
Task 3: Develop, Implement, and Maintain a Compliance Program for Federal and State Laws and
Task 4: Comply with Necessary Accreditation and Licensure Requirements
Risk and Compliance Management Quiz
Risk and Compliance Management Essay Questions
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