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Certificate Program: Revenue Cycle Management – on demand

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Revenue Cycle



The certificate program consists of four 1.5-hour sessions; the entire event is 6 hours. This event is eligible for ACMPE and CEU credit. 

While this is a standalone certificate program, it is also included as one of the four sub-components of MGMA’s Financial Management Certificate (FMC) and credential program.

The revenue cycle in ambulatory care settings is vast and complex, which makes understanding and managing it crucial for financial, clinical and regulatory success. This certificate program includes a full cycle education on topics that progress from patient registration to receipt of payments. It will cover topics such as: credentialing, coding, payment posting, denial oversight, regulatory guidelines, use of technology, internal audits, value-based payment models and analytical reporting. This certificate program will empower participants to operationalize aspects of the revenue cycle as well as provide actionable insights for individuals tasked with managing the revenue cycle. Participants of this four-part series will be given the resources to enhance revenue integrity by examining four important aspects of the revenue cycle: 
  • Session 1: Patient Access & Pre-Visit Services 
  • Session 2: Claim Preparation (Mid-Cycle) 
  • Session 3: Payment Oversight 
  • Session 4: KPIs, Quality Programs & Reporting (KQR) 

This 6-hour program will provide you with the knowledge to: 
  • Assess and master revenue cycle management 
  • Estimate the impact of daily activities upon the revenue cycle 
  • Determine methods for continuous revenue cycle improvement and ongoing oversight 

Certificate course content will be extracted from “Revenue Cycle Management: Don’t Get Lost in the Financial Maze”.  

ACMPE Certificate Approved Seminar  
Completion of this program is exclusively eligible for the Revenue Cycle Management Certificate through the certifying body, the American College Of Medical Executives (ACMPE). Certificates are widely accepted throughout the industry, proving completion and understanding of topic or skill-specific courses.

Learn more about ACMPE Certificates


CEU: 6

Continuing Education Information

Delivery method: Self-paced study | Internet Activity Enduring Material
Learning level: Advanced - Education that builds on an intermediate curriculum, designed to help you synthesize and evaluate complex concepts to create outcomes-based solutions. 
Learning format: Interactive   
Prerequisites: The ability to apply the topic or knowledge area.   
Advance preparation: None 
Duration: 360 minutes  

Certificate Program Maximum clock hours* 

ACMPE: 6 | CEU: 6 
*Subject to change and dependent on total number of participation hours. 

Claiming Credit:  
If you wish to claim continuing education credit and the certificate of completion, you must pass the associated exam required by the accrediting organizations. Registration for the exam is included in the certificate program. 
  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE 
  • CEU, generic continuing education unit  

Official Continuing Education Statements and Availability

American College of Medical Practice Executives (ACMPE)

This program is approved as a live learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event.

Learn more about the ACMPE certification program. 

One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

Continuing Education Units (CEU)

A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies. 

One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
Shawntea (Taya) Moheiser

Shawntea (Taya) Moheiser, CMPE, CMOM

Owner, ITS Healthcare, LLC

Taya Moheiser, CMPE, CMOM, is a subject matter expert (SME) in healthcare compliance, organizational governance, process optimization and revenue cycle management. She has held senior-level executive management positions in private practices, collaborative institutes and national care coordination organizations. Taya consults on all areas of healthcare operations including performance improvement, quality improvement, risk reduction and the shift to value-based payment methodologies. 

Taya has served on MGMA’s Government Affairs Council and recently co-authored Revenue Cycle Management: Don’t Get Lost in the Financial Maze. Taya graduated summa cum laude from Bellevue University with a bachelor of science in healthcare management, and she is seeking an executive healthcare MBA from Creighton University. Taya also is the current president of Nebraska HIMSS and sits on two workgroups with MGMA that provide feedback to CMS on proposed legislation. Taya is a frequent speaker for state and national MGMA meetings as well as several rural health associations.  

Kem Tolliver

Kem Tolliver, CMPE, CPC, CMOM

President, Medical Revenue Cycle Specialists, LLC

Kem Tolliver a public speaker, co-host of the RevDive podcast and co-author of Revenue Cycle Management: Don't Get Lost in the Financial Maze. Medical practices managed by Kem have received MGMA Better Performer distinctions in the areas of A/R and collections. 

As president of Medical Revenue Cycle Specialists, LLC, she and her team lead healthcare organizations in practice startup and transformation, revenue cycle improvements, clinical documentation improvement, educational programming, payer contracting, HIT software development, EHR/PM software customization, risk management and telehealth integration. 

With a desire to impact public health, she offers strategies to CINs, ACOs and MCOs on interoperability, clinical workflow redesign and transitional care management. She has bachelor of science degrees in healthcare administration and organization management, with summa cum laude and magna cum laude distinctions, from Washington Adventist University.

Maintaining board certifications from AAPC, MGMA and PMI allows Kem to be an industry thought leader who is called upon to provide strategic guidance on regulatory and operational improvement outcomes. She has served on the Board of Directors at Laurel Regional Hospital, as well as on the Board of Directors of Maryland MGMA as the chair of the Government Affairs Committee and the State of Maryland’s ACMPE Certification Rep. Kem is the President of the PG County Chapter of AAPC.           

On Demand Cancellation Policy 
If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation. 

Contact the MGMA Service Center for cancellations:
Toll-free: 877.275.6462, ext. 1888
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.    


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