If you experience issues registering for this webinar, please email
or call the MGMA Service Center at 877.275.6462 ext. 1888 to register.
The certificate program consists of four 1.5-hour sessions; the entire event is 6 hours. This event is eligible for ACMPE, ACHE and CEU credit.
The revenue cycle in ambulatory care settings is vast and complex, which makes understanding and managing it crucial for financial, clinical and regulatory success. This certificate program includes a full cycle education on topics that progress from patient registration to receipt of payments. It will cover topics such as: credentialing, coding, payment posting, denial oversight, regulatory guidelines, use of technology, internal audits, value-based payment models and analytical reporting. This certificate program will empower participants to operationalize aspects of the revenue cycle as well as provide actionable insights for individuals tasked with managing the revenue cycle. Participants of this four-part series will be given the resources to enhance revenue integrity by examining four important aspects of the revenue cycle:
This 6-hour program will provide you with the knowledge to:
- Part I: Patient Access & Pre-Visit Services
- Part II: Claim Preparation (Mid-Cycle)
- Part III: Payment Oversight
- Part IV: KPIs, Quality Programs & Reporting (KQR)
- Assess and master revenue cycle management
- Estimate the impact of daily activities upon the revenue cycle
- Determine methods for continuous revenue cycle improvement and ongoing oversight
Certificate course content will be extracted from “Revenue Cycle Management: Don’t Get Lost in the Financial Maze
ACMPE Certificate Approved Seminar
Completion of this program is exclusively eligible for the Revenue Cycle Management Certificate through the certifying body, the American College Of Medical Executives (ACMPE). Certificates are widely accepted throughout the industry, proving completion and understanding of topic or skill-specific courses.
Learn more about ACMPE Certificates
Part I: Patient Access & Pre-Visit Services
Part II: Claim Preparation (Mid-Cycle)
Part III: Payment Oversight
Part IV: KPIs, Quality Programs & Reporting (KQR)
Continuing Education Information
: Self-paced study | Internet Activity Enduring Material
: Advanced - Education that builds on an intermediate curriculum, designed to help you synthesize and evaluate complex concepts to create outcomes-based solutions.
: The ability to apply the topic or knowledge area.
: 360 minutes
Certificate Program Maximum clock hours*
ACMPE: 6 | ACHE: 6 | CEU: 6
*Subject to change and dependent on total number of participation hours.
If you wish to claim continuing education credit and the certificate of completion, you must pass the associated exam required by the accrediting organizations. Registration for the exam is included in the certificate program.
Official Continuing Education Statements and Availability
American College of Medical Practice Executives (ACMPE)
- ACMPE, medical practice administrators in certification and Fellowship through ACMPE
- ACHE, American College of Healthcare Executives Qualified Education
- CEU, generic continuing education unit
This program is approved as a live learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event.
about the ACMPE certification program.
One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
ACHE Qualified Education
By attending the Certificate Program: Revenue Cycle Management
offered by the Medical Group Management Association, participants may earn up to 6 ACHE Qualified Education Hour toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
One ACHE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
Continuing Education Units (CEU)
A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies.
One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
Taya Moheiser, CMPE, CMOM, is a subject matter expert (SME) in healthcare compliance, organizational governance, process optimization and revenue cycle management. She has held senior-level executive management positions in private practices, collaborative institutes and national care coordination organizations. Taya consults on all areas of healthcare operations including performance improvement, quality improvement, risk reduction and the shift to value-based payment methodologies.
Taya has served on MGMA’s Government Affairs Council and recently co-authored Revenue Cycle Management: Don’t Get Lost in the Financial Maze. Taya graduated summa cum laude from Bellevue University with a bachelor of science in healthcare management, and she is seeking an executive healthcare MBA from Creighton University. Taya also is the current president of Nebraska HIMSS and sits on two workgroups with MGMA that provide feedback to CMS on proposed legislation. Taya is a frequent speaker for state and national MGMA meetings as well as several rural health associations.
Kem Tolliver is a regional and national healthcare thought leader, public speaker and co-author of Revenue Cycle Management: Don't Get Lost in the Financial Maze. Medical practices managed by Kem have received MGMA Better Performer distinctions in the areas of A/R and collections.
Kem has provided strategic and operational leadership to medical practices and hospitals for more than 20 years. As president of Medical Revenue Cycle Specialists, LLC (MRCS), her team leads healthcare organizations in practice startup and transformation, revenue cycle improvements, clinical documentation improvement, educational programming, payer contracting, HIT software development, EHR/PM software customization and telehealth integration.
Kem graduated summa cum laude and magna cum laude, respectively, with dual bachelor of science degrees in healthcare administration and organization management from Washington Adventist University.
Kem previously served on the Board of Directors of Maryland MGMA and as the chair of the Practice Management Committee and chair of the Government Affairs Committee. She received MDMGMA's 2016 Outstanding Service Award and was the 2018 State of Maryland ACMPE Certification Rep.
On Demand Cancellation Policy
If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation.
Contact the MGMA Service Center for cancellations
: 877.275.6462, ext. 1888
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.