Product type:

AllBooksEventsOnline CoursesWebinarsPackages
Medical Group Management Association

Certificate Program: Human Resources Management - on demand

Webinar -

Human Resources

SKU: HRCERT

Overview

The certificate program, consists of three parts; the entire event will be 7 hours. This event is eligible for ACMPE, ACHE and CEU credit.

Managing and leading people — from recruitment and hiring, to training, performance management and retention — are core competencies for every healthcare executive. While many of the same regulations and skills apply or are required for managers or leaders in any industry, executives in healthcare delivery environments must be prepared for the nuances specific to the delivery of healthcare in a clinical setting. With that in mind, MGMA has designed the Human Resources Management Certificate program.

Aligned with the Human Resources Management domain of the Body of Knowledge, this ACMPE Human Resources Management Certificate program is an in-depth online learning experience that provides healthcare leaders with a mastery of human resources management concepts, including: staffing plans, recruitment and compensation/benefits; employee engagement and talent management; and labor relations and employment law.

The content for this 7-hour program will provide you with the knowledge to: 
  • Establish a staffing needs assessment 
  • Evaluate strategic plans for staff training and retention
  • Critique company policies and procedures 

Upon completion of the 7-hour online program and after passing the exam, participants will receive the Human Resources Management Certificate and be issued an HRMC credential at the end of the month via email.


ACMPE Certificate Approved Event  

Completion of this program is exclusively eligible for the Human Resources Management Certificate through the certifying body, the American College Of Medical Executives (ACMPE). Completion of this program is exclusively eligible for the Financial Reporting and Budgeting Certificate through the certifying body, the American College of Medical Practice Executives (ACMPE). Certificates are widely accepted throughout the industry, proving completion and understanding of topic or skill-specific courses.

Learn more about ACMPE Certificates.
 

Agenda Overview 

  • Module I: Staffing Plans, Recruitment and Compensation/Benefits 

  • Module II: Employee Engagement and Talent Management  

  • Module III: Labor Relations and Employment Law 

 
Part 1: Staffing Plans, Recruitment and Compensation/Benefits 
 
Welcome and Program Overview 
Daniel Williams, MBA, MSEM, Sr. Editor, Industry Content, MGMA 
 
Strategic Staffing 
Andrew Swanson, MPA, CMPE, Vice President of Industry Insights, MGMA 
 
Position Descriptions  
Penny M. Crow, MS, SHRM-SCP, RHIA, RHIA Principal and Vice President of Training, Brittain-Kalish Group 
Sharon Z. Ginchansky, MAOM, MAOM Consultant, Brittain-Kalish Group 
 
Recruitment Activities 
Christine Kalish, MBA, CMPE, President, Brittain-Kalish Group 
Penny M. Crow, MS, SHRM-SCP, RHIA, RHIA Principal and Vice President of Training, Brittain-Kalish Group 
 
Staff Compensation and Benefit Plans 
Kimberly Corbett, Vice President, Denver Market Leader - Employee Benefits, IMA Financial Group, Inc. 
Yvonne Garcia-DeVoe, Senior Manager, Human Resource Operations, MGMA 
 
Closing Session: Reflections and Themes of the Day 
Andrew Hajde, CMPE, Assistant Director, Association Content, MGMA 
Daniel Williams, MBA, MSEM, Sr. Editor, Industry Content, MGMA 
 
 
Part 2: Talent Management and Employee Engagement 
Part 3: Labor Relations and Employment Law 
 
 
Talent Management 
Dawn Adams, Human Resources Consultant, Brittain-Kalish Group
Sharon Z. Ginchansky, MAOM, MAOM Consultant, Brittain-Kalish Group 
 
Staff Training and Retention 
Dawn Adams, Human Resources Consultant, Brittain-Kalish Group 
Sharon Z. Ginchansky, MAOM, MAOM Consultant, Brittain-Kalish Group
 
Employee Engagement  
Christine Kalish, MBA, CMPE, President, Brittain-Kalish Group 
Penny M. Crow, MS, SHRM-SCP, RHIA, RHIA Principal and Vice President of Training, Brittain-Kalish Group 
 
Labor Relations and Employment Law   
Judy Holmes, Judith Holmes & Associates LLC 
 
Closing Session: Reflections and Themes of the Certificate Program 
Andrew Hajde, CMPE, Assistant Director, Association Content, MGMA 
Daniel Williams, MBA, MSEM, Sr. Editor, Industry Content, MGMA 
 
Turning Knowledge into Action: Building an Implementation Plan for Practice Improvement 
Ava Cannon, Project Manager, MGMA 
 
View this session to learn best practices in implementing improvement initiatives in your organization. The session will start with discussing how best to structure an implementation plan and provide you the tools to get started. This session will also discuss topics vital to implementation success, such as choosing your team, how to best track the project's progress, and how to avoid common challenges you may face.  Attendees will receive an implementation toolkit and a robust question and answer opportunity with the speaker.   

ACMPE: 7

ACHE: 7

CEU: 7

Continuing Education Information

Delivery method: Internet Activity Enduring Material
Learning level: Advanced - Education that builds on an intermediate curriculum, designed to help you synthesize and evaluate complex concepts to create outcomes-based solutions.
Learning format: Interactive  
Prerequisites: The ability to apply the topic or knowledge area.  
Advance preparation: None
Duration: 430 minutes 

Certificate Program Maximum clock hours*
ACMPE: 7  |  ACHE: 7  |  CEU: 7
*Subject to change and dependent on total number of participation hours.             

Claiming Credit:
If you wish to claim continuing education credit and the certificate of completion, you must pass the associated exam required by the accrediting organizations. Registration for the exam is included in the certificate program.

  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
  • ACHE, American College of Healthcare Executives Qualified Education
  • CEU, generic continuing education unit 

Offical Continuing Education Statements and Availability:

 American College of Medical Practice Executives (ACMPE)

This program is approved for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event.

Learn more about the ACMPE certification program. 

One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.


ACHE Qualified Education

By attending the Certificate Program: Human Resources Management offered by the Medical Group Management Association, participants may earn up to 7 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

One ACHE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.


Continuing Education Units (CEU)

A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies. 

One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.
 

Part 1: Staffing Plans, Recruitment and Compensation/Benefits

This online event will give you the building blocks to conduct a staffing needs assessment, perform a job analysis of existing roles, manage your practice’s recruitment activities, and gain a deeper understanding of assessing competitive benefits packages. These interactive sessions offer nearly an hour of Q&A with the presenters, giving you greater insights into strategically aligning your staffing, recruiting and compensation plans.


This 3.5-hour program will provide you with the knowledge to: 
  • Establish a staffing needs assessment
  • Critique a jobs analysis of existing roles 
  • Recommend a competitive benefits package


Speakers

Penny M. Crow

Penny M. Crow, MS, SHRM-SCP, RHIA

RHIA Principal and Vice President of Training, Brittain-Kalish Group

Penny M. Crow, MS, SHRM-SCP, RHIA, is a nationally recognized executive with progressive senior leadership experience in a wide range of healthcare organizations. As an RHIA, she has a successful track record in health information management, revenue cycle, risk management, and quality improvement. Her MS in I-O Psychology has fueled her passion for working with leaders to prepare and develop future workforces.



Yvonne Garcia-DeVoe

Yvonne Garcia-DeVoe

Senior Manager, Human Resource Operations, MGMA

Yvonne Garcia-DeVoe joined MGMA HR in 2020, bringing more than 15 years of experience spanning finance, absence (leave) management, benefits and total rewards. Her industry scope in human resources includes health/fitness, healthcare/hospice and telecom/tech. Prior to joining MGMA, Yvonne most recently led domestic benefits strategy as part of Global Total Rewards at CSG. During that time she and her team crafted intentional experiences anchored in strategy, for existing employees as well as those acquired via M&A. Now leading HR Operations for MGMA, Yvonne has been invested in modernizing employee program offerings as well as collaborating on contemporizing compensation strategy. 



Sharon Z. Ginchansky

Sharon Z. Ginchansky, MAOM

MAOM Consultant, Brittain-Kalish Group

Sharon Z. Ginchansky, MAOM, is an organizational consultant with the Brittain-Kalish Group, specializing in revitalizing leadership and organizational change to improve operations and to enhance the way businesses engage their staff. She is recognized as an expert in leading organizations through start up, culture changes, acquisitions and divestitures, and labor negotiations. She has more than 25 years of operational and human resources experience working as an executive in the healthcare field.

Ginchansky holds a bachelor’s degree in English from American Jewish University and a master’s in organizational management from University of Phoenix. She is a member of SHRM, DallasHR and is a former long-time member of Vistage International.


 



Christine Kalish

Christine Kalish, MBA, CMPE

President, Brittain-Kalish Group

Christine Kalish, MBA, CMPE, is a senior executive and trusted healthcare advisor with deep experience in ambulatory care and academic medicine.  For more than thirty years, Kalish has been leading organizations and teams to develop critical infrastructure and growth planning to improve operations, workflow, human resources and revenue cycle.  She continually searches for innovative ways to assist her clients so they can deliver quality care for the populations they serve. 



Andrew Swanson

Andrew Swanson, MPA, CMPE

Vice President of Industry Insights, MGMA

Andy Swanson is responsible for sharing MGMA’s expertise — as the nation’s largest association focused on the business of medical practice management — with the U.S. healthcare delivery industry. Prior to his current leadership role, he led MGMA Consulting, bringing custom solutions to practices across the country, addressing strategic and operational improvement issues.  

Prior to joining MGMA, Andy spent five years as an internal consultant at Centura Health, helping build the integrated delivery network that exists today. Specifically, he focused on growing, improving and integrating more than 460 multispecialty physician group practices during a time of rapid expansion. His in-depth knowledge of talent management, organizational effectiveness, leadership and performance management enabled an expanded dyad team of leaders to successfully manage the growth of the group from 220 physicians to more than 400 in three years. Prior to working in healthcare, Andy spent 13 years as both an internal and outside consultant at dozens of companies across a multitude of industries including financial services, telecommunications and technology. The commonality across all his work was his ability to diagnose issues and deliver innovative yet easy-to-implement solutions focused on improving business performance. 

Andy earned his masters degree in public administration from the University of Colorado, Denver, and his bachelor of arts degree in political science from the George Washington University. Andy is also credentialed as a Certified Medical Practice Executive and has previously been certified as a Senior Professional in HR (SPHR). 

Part 2: Talent Management and Employee Engagement 

Employee engagement, trust, transparency and alignment of an organization’s mission, vision and values are critical elements of a healthy culture and workplace. This online program empowers participants to: assess training and development styles that connect with their employees; utilize performance evaluations as a tool for organizational effectiveness; and employ analytical, surveying and benchmarking tools to measure the effectiveness of employee engagement and talent management programs. These interactive sessions offer more than 30 minutes of Q&A with the presenters.

This 2-hour program will provide you with the knowledge to: 

  • Establish staff development through adult learning models and learning styles
  • Evaluate the effectiveness of training techniques, methods and processes 
  • Measure employee engagement through surveying and benchmarking 
 

Speakers

Dawn Adams

Dawn Adams

Human Resources Consultant, Brittain-Kalish Group

Dawn Adams is a veteran of delivering innovative solutions to solve deep organizational challenges in partnership with leaders from the airline to telecom industries. Recognized for being a catalyst to building high-performance cross-functional teams that exceed organization goals, her passion is enabling organizations to maximize the effectiveness of their most valuable asset — by ensuring that the right people are in the right place, with the right supports, so they are empowered to do the right thing. 
 


Penny M. Crow

Penny M. Crow, MS, SHRM-SCP, RHIA

RHIA Principal and Vice President of Training, Brittain-Kalish Group

Penny M. Crow, MS, SHRM-SCP, RHIA, is a nationally recognized executive with progressive senior leadership experience in a wide range of healthcare organizations. As an RHIA, she has a successful track record in health information management, revenue cycle, risk management, and quality improvement. Her MS in I-O Psychology has fueled her passion for working with leaders to prepare and develop future workforces.


Sharon Z. Ginchansky

Sharon Z. Ginchansky, MAOM

MAOM Consultant, Brittain-Kalish Group

Sharon Z. Ginchansky, MAOM, is an organizational consultant with the Brittain-Kalish Group, specializing in revitalizing leadership and organizational change to improve operations and to enhance the way businesses engage their staff. She is recognized as an expert in leading organizations through start up, culture changes, acquisitions and divestitures, and labor negotiations. She has more than 25 years of operational and human resources experience working as an executive in the healthcare field.

Ginchansky holds a bachelor’s degree in English from American Jewish University and a master’s in organizational management from University of Phoenix. She is a member of SHRM, DallasHR and is a former long-time member of Vistage International.


 


Christine Kalish

Christine Kalish, MBA, CMPE

President, Brittain-Kalish Group

Christine Kalish, MBA, CMPE, is a senior executive and trusted healthcare advisor with deep experience in ambulatory care and academic medicine.  For more than thirty years, Kalish has been leading organizations and teams to develop critical infrastructure and growth planning to improve operations, workflow, human resources and revenue cycle.  She continually searches for innovative ways to assist her clients so they can deliver quality care for the populations they serve. 

Part 3: Labor Relations and Employment Law

This online session will provide you with the understanding of regulatory compliance as well as company policies and procedures in the medical practice. The presenter, Judy Holmes, has more than 30 years of experience as an attorney and specializes in litigation and employment law for healthcare practices. Holmes will guide practice leaders through regulatory minefields such as the Fair Labor Standards Act, Family Medical Leave Act, Title VII of the Civil Rights Act, and the Equal Pay Act. This interactive session includes 15 minutes of Q&A with the presenter.

This 1 hour, 40-minute program will provide you with the knowledge to:

  • Assess regulatory compliance in your practice
  • Evaluate unlawful discrimination, harassment, and retaliation 
  • Establish a comprehensive Handbook with effective policies and procedures
 

Speaker

Judy Holmes

Judy Holmes

Judith Holmes & Associates LLC

Judy received her BA degree from Colorado College and her JD degree from the University of Denver. She has practiced law for more than 30 years and has extensive trial experience, defending healthcare providers in medical negligence cases and employers in employment-related suits and claims. Her practice currently focuses on advising healthcare practices on risk management and employment law issues. 

Judy is a faculty member of the National Institute for Trial Advocacy. She has served as the Vice President of both the Colorado and Denver Bar Associations and as a member of the Board of Governors of the Colorado Bar Association and the American Bar Association. She is a frequent speaker on employment law and practice management issues for several national medical groups and has authored numerous articles and medical textbook chapters on risk management, employment law, and compliance issues. 


 
Dawn Adams

Dawn Adams

Human Resources Consultant, Brittain-Kalish Group

Dawn Adams is a veteran of delivering innovative solutions to solve deep organizational challenges in partnership with leaders from the airline to telecom industries. Recognized for being a catalyst to building high-performance cross-functional teams that exceed organization goals, her passion is enabling organizations to maximize the effectiveness of their most valuable asset — by ensuring that the right people are in the right place, with the right supports, so they are empowered to do the right thing. 
 



Kimberly Corbett

Kimberly Corbett

Vice President, Denver Market Leader - Employee Benefits, IMA Financial Group, Inc.

Kimberly Corbett is the VP, Denver Market Leader – Employee Benefits, for IMA Financial Group Inc. IMA is a Colorado-based firm providing insurance, risk management and employee benefits consulting to clients in all 50 states and 100 countries across the globe. Kimberly has more than 16 years of experience in the insurance industry, including roles in production, consulting, management and leadership. She currently leads the empowerment and development of Denver Employee Benefit Department. She is an industry leader with respect to aligning creative benefits strategy with trends, to support business and talent initiatives with target company culture. 



Penny M. Crow

Penny M. Crow, MS, SHRM-SCP, RHIA

RHIA Principal and Vice President of Training, Brittain-Kalish Group

Penny M. Crow, MS, SHRM-SCP, RHIA, is a nationally recognized executive with progressive senior leadership experience in a wide range of healthcare organizations. As an RHIA, she has a successful track record in health information management, revenue cycle, risk management, and quality improvement. Her MS in I-O Psychology has fueled her passion for working with leaders to prepare and develop future workforces.



Yvonne Garcia-DeVoe

Yvonne Garcia-DeVoe

Senior Manager, Human Resource Operations, MGMA

Yvonne Garcia-DeVoe joined MGMA HR in 2020, bringing more than 15 years of experience spanning finance, absence (leave) management, benefits and total rewards. Her industry scope in human resources includes health/fitness, healthcare/hospice and telecom/tech. Prior to joining MGMA, Yvonne most recently led domestic benefits strategy as part of Global Total Rewards at CSG. During that time she and her team crafted intentional experiences anchored in strategy, for existing employees as well as those acquired via M&A. Now leading HR Operations for MGMA, Yvonne has been invested in modernizing employee program offerings as well as collaborating on contemporizing compensation strategy. 



Sharon Z. Ginchansky

Sharon Z. Ginchansky, MAOM

MAOM Consultant, Brittain-Kalish Group

Sharon Z. Ginchansky, MAOM, is an organizational consultant with the Brittain-Kalish Group, specializing in revitalizing leadership and organizational change to improve operations and to enhance the way businesses engage their staff. She is recognized as an expert in leading organizations through start up, culture changes, acquisitions and divestitures, and labor negotiations. She has more than 25 years of operational and human resources experience working as an executive in the healthcare field.

Ginchansky holds a bachelor’s degree in English from American Jewish University and a master’s in organizational management from University of Phoenix. She is a member of SHRM, DallasHR and is a former long-time member of Vistage International.


 



Judy Holmes

Judy Holmes

Judith Holmes & Associates LLC

Judy received her BA degree from Colorado College and her JD degree from the University of Denver. She has practiced law for more than 30 years and has extensive trial experience, defending healthcare providers in medical negligence cases and employers in employment-related suits and claims. Her practice currently focuses on advising healthcare practices on risk management and employment law issues. 

Judy is a faculty member of the National Institute for Trial Advocacy. She has served as the Vice President of both the Colorado and Denver Bar Associations and as a member of the Board of Governors of the Colorado Bar Association and the American Bar Association. She is a frequent speaker on employment law and practice management issues for several national medical groups and has authored numerous articles and medical textbook chapters on risk management, employment law, and compliance issues. 



Christine Kalish

Christine Kalish, MBA, CMPE

President, Brittain-Kalish Group

Christine Kalish, MBA, CMPE, is a senior executive and trusted healthcare advisor with deep experience in ambulatory care and academic medicine.  For more than thirty years, Kalish has been leading organizations and teams to develop critical infrastructure and growth planning to improve operations, workflow, human resources and revenue cycle.  She continually searches for innovative ways to assist her clients so they can deliver quality care for the populations they serve. 



Andrew Swanson

Andrew Swanson, MPA, CMPE

Vice President of Industry Insights, MGMA

Andy Swanson is responsible for sharing MGMA’s expertise — as the nation’s largest association focused on the business of medical practice management — with the U.S. healthcare delivery industry. Prior to his current leadership role, he led MGMA Consulting, bringing custom solutions to practices across the country, addressing strategic and operational improvement issues.  

Prior to joining MGMA, Andy spent five years as an internal consultant at Centura Health, helping build the integrated delivery network that exists today. Specifically, he focused on growing, improving and integrating more than 460 multispecialty physician group practices during a time of rapid expansion. His in-depth knowledge of talent management, organizational effectiveness, leadership and performance management enabled an expanded dyad team of leaders to successfully manage the growth of the group from 220 physicians to more than 400 in three years. Prior to working in healthcare, Andy spent 13 years as both an internal and outside consultant at dozens of companies across a multitude of industries including financial services, telecommunications and technology. The commonality across all his work was his ability to diagnose issues and deliver innovative yet easy-to-implement solutions focused on improving business performance. 

Andy earned his masters degree in public administration from the University of Colorado, Denver, and his bachelor of arts degree in political science from the George Washington University. Andy is also credentialed as a Certified Medical Practice Executive and has previously been certified as a Senior Professional in HR (SPHR). 


 

On Demand Refund Policy  
On-demand programs are available for one full year from the purchase date, unless otherwise specified. Registration and exam fees will not be refunded for this program unless approved by the program manager.  

On Demand Cancellation Policy  
If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation. Full refunds will be processed within 90 days of the cancellation. Registration and exam fees cannot be refunded if the program or exam has been started or completed. 

Contact the MGMA Service Center for cancellations or refunds: 
Toll-free: 877.275.6462, ext. 1888 
Email: service@mgma.com  

Complaint resolution policy 
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this program. 

X

Shopping Cart

Your cart is empty

Subtotal:
Click here if your organization is tax exempt
X

A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888

X

Checkout

Use two letter code for US states
Use three letter code for country
Use two letter code for US states
Use three letter code for country

Grand Total:
Use two letter code for US states
Use three letter code for country
Saved credit card is required for opt-in to autorenew.

Questions? Contact the MGMA Service Center for assistance during checkout or review our return policy for more information.
X

Confirmation

,
,

Total:
Payment:
Balance:
 

Thank you for your purchase! If you purchased an event, you will be receiving a follow-up email from our Learning Management System regarding the product/event purchased and no further action is required.


Loading...