Patient-Centered Medical Home: Patient Engagement Workbook

Patient-Centered Medical Home: Patient Engagement Workbook


Item # 8494

ISBN: 9781568293929

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Nonmember Price: $99.00

Member price: $59.00

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The fifth book in the Patient-Centered Medical Home (PCMH) workbook series, this book covers patient engagement in a PCMH setting.
Primary care practices are driven by multiple, competing, and important forces. There is an increasing need for primary care practices to demonstrate quality patient outcomes. The Patient Engagement Workbook provides a road map of why and how primary care practices must consider patient engagement as a vital strategy in reaching currently established primary care goals.

The workbook includes:

  • Description of TransforMED’s Patient-Centered Care Model
  • Interconnectedness of the model
  • Details discussion of the important of engaging patients, pre-, during, and post-appointment
  • Conducting group visits
  • How to create a partnership compact with patients
  • Using media to educate and engage patients
  • Sample templates
  • Case studies of real-life experiences

2012, 46 pp., ISBN 978-1-56829-392-9

The TransforMED Patient-Centered Care Model provides the background for this workbook series that provides concise, step-by-step information instrumental in ensuring success for your practice as conditions in primary care continue to shift.

Be sure to review the other books in the PCMH series:

Chapter 1 INTRODUCTION

  • Explanation of the TransforMED Model
  • Description of Individual Modules
  • Patient-centered Care
  • Access to Care and Information
  • Practice-based Services
  • Care Management
  • Care Coordination
  • Practice-based Team Care
  • Quality and Safety
  • Health Information Technology
  • Practice Management
  • Interconnectivity of the Modules
  • Transformational Principles
  • Leadership
  • Teamwork
  • Communication
  • Change Management
  • Relationship-building
  • The Transformational Journey

Chapter 2 PATIENT ENGAGEMENT

  • Why Engage?
  • Minimize Patient Complaints
  • Decrease No-show Rates
  • Minimize Non-adherence
  • Improve Patient Outcomes
  • Satisfaction: A Means to an End
  • From Adversarial to Engaged
  • How to Engage
  • Create a Patient Compact
  • Provide Continuity of Care
  • Work as a Practice-based Team
  • Understand Patients’ Core Motivations
  • Engage in Shared Decision-making
  • Set Goals Collaboratively
  • Summary

Chapter 3 WORKBOOK

  • Assess Your Patients’ Actions and Habits
  • Plan and Implement
  • Set Goals
  • Reach Out to Partners in the Community
  • Create a Partnership Compact with Patients
  • Use Media to Educate and Engage Patients
  • Conduct Group Visits
  • Add Online Features

Appendices

  • Appendix A TEMPLATES
  • Appendix A.1 Assessment Worksheet
  • Appendix A.2 Steps to Patient Engagement
  • Appendix A.3 Self-management Tool/Resource Analysis
  • Appendix A.4 Goal-setting Process Planning
  • Appendix A.5 Community Partner Reference Sheet
  • Appendix A.6 The Universal Patient Compact Sheet
  • Appendix A.7 Patient Education Resources Handout
  • Appendix A.8 Group Visit Planning Worksheet
  • Appendix A.9 Online Services Assessment
  • Appendix B DEFINITIONS
  • Appendix C OTHER RESOURCES

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