Note: The live webinar is sold out. Please order the on-demand version now.
All attendees will receive a 20% discount (up to a $41 savings) on the new book Physician Policies: A Practical Guide to Governance Issues following the webinar. Look below for more information about the book.
When a physician owner or partner speaks negatively about his or her peers or refuses to comply with policies, both the practice’s reputation and its patients’ safety can be at stake. In fact, nearly 80 percent of physician executives reported in an MGMA survey that disruptive physician behavior is under-reported, due to fear of reprisal, or is only reported when a serious violation occurs. What can be done with a disruptive physician?
In this complimentary 60-minute webinar, Ken Hekman, MBA, FACMPE, co-author of MGMA’s newest book, Physician Policies: A Practical Guide to Governance Issues, will show you how to recognize disruptive behaviors and create a positive solution for your organization. Hekman will explore the causes and costs of disruptive physicians, identify methods to prevent and manage the damage, and offer intervention tactics to implement when physician behavior gets out of hand.
This webinar will provide practical solutions that focus on recognition, early intervention, coaching and career counseling, all designed to enhance physician satisfaction and reduce negative behaviors.
Following this 60-minute webinar, you will be able to
- Identify a disruptive physician and recognize the risks of his or her behaviors to patient care
- Describe how to prevent disruptive physician behavior and intervene when it does occur
- Recognize the costs of not intervening
- Discuss the importance of early intervention, coaching and career counseling
About the related book
Physician Policies: A Practical Guide to Governance Issues by Marshall M. Baker, FACMPE, and Kenneth M. Hekman, MBA, FACMPE
Each day, medical practice administrators face a variety of operational challenges involving physician employment contracts, time off, going part-time, disruptions, seniority pay and more. This best-selling manual has been revised to assist you with setting day-to-day physician management policies and procedures, covering recruitment, contracting, retention, discipline and retirement. Plus, it's applicable for nearly any size physician practice.
This manual provides you with time-tested policies on physician governance, including
- Physician recruitment and relocation
- Physician employment contracts
- Buy-in/buy-out agreements
- Part-time physicians
- Call coverage
- Governing boards
- Physician training and orientation
- Physician satisfaction surveys
- And much more!
Includes a CD with 99 sample forms, policies and procedures you can customize, print and put into action immediately!
Kenneth M. Hekman, MBA, FACMPE
Hekman established The Hekman Group as a healthcare consulting firm in 1990, guided by his passion and intuition to help physicians make wise business decisions. He is also the president of Health Development International, a non-profit organization dedicated to bringing sustainable healthcare to developing countries, and has personally served more than 400 healthcare organizations on five continents with a distinctive blend of organizational development insights and visionary leadership.
He helps physicians and healthcare leaders discern their business opportunities and develop sustainable strategies through technical analysis, honest reflection and consensus building. He functions as an organizational anthropologist, dissecting and building a culture of performance.
Hekman is the author of six healthcare management books. A continuous learner, he holds an MBA in marketing and business strategy, and is a Fellow in the American College of Medical Practice Executives.