Create the “right” care team for your medical practice – one
that is current with today’s delivery system and optimizes provider
productivity, efficiency, practice profitability, staff recruitment and patient
value. Based on her recent book, Innovative
Staffing for the Medical Practice, national healthcare consultant and
best-selling author Deborah Walker Keegan, PhD, FACMPE presents tools and
techniques to help you answer two vital questions:
- Do you have the
- Are they doing the right things?
session, you will learn
- Innovative staffing strategies for each key
step in the patient flow process: telephones, check-in, visit, check-out,
referral management and patient follow-up
- Innovative staffing models
for electronic health records
- How to staff a medical home with enhanced
clinical support and engagement
- Staffing strategies for fluctuating
workload and special situations, such as how to assign work when you have a
- Staffing strategies for virtual medicine and secure,
If you are interested in innovating your staffing
model, you don’t want to miss this session!
Deborah Walker Keegan is a nationally recognized
consultant, keynote speaker, and author. She is president of Medical Practice
Dimensions, Inc. and a principal with Woodcock & Walker Consulting.
With more than 25 years of experience, she helps health care organizations
improve medical practice operations, enhance physician and staff productivity,
and align physician compensation systems. She has developed special expertise in
ensuring sustainable improvement in academic, hospital-owned, and private
She has co-authored four best-selling books:
Rightsizing: Appropriate Staffing for Your Medical Practice, The
Physician Billing Process: Avoiding Potholes in the Road to Getting Paid
and its second edition, The
Physician Billing Process: 12 Potholes to Avoid in the Road to Getting
Paid, and Physician
Compensation Plans: State-of-the-Art Strategies. She is in high demand
as a keynote speaker and has collaborated with Elizabeth Woodcock to offer a
series of educational DVDs on hot topics in medical practice management.
Keegan earned her PhD at the Peter F. Drucker Graduate School of Management,
her MBA from UCLA, and she is a Fellow of the American College of Medical
Practice Executives. In 2008, she received the Edward B. Stevens Article of the
Year Award for Are you ready for the perfect
storm? published in the January 2008 MGMA Connexion.
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