Best-selling authors Elizabeth Woodcock and Bette Warn have updated this popular manual to help practice administrators and managers like you set procedures and policies for managing operational, financial and risk issues inside any size physician practice.
With this updated and revised manual, you receive a customizable CD with more than 260 sample forms, policies and procedures you can put to use today.
This manual provides you time-tested policies on running a medical practice, including chapters on:
- Policy development and maintenance
- Front desk management
- Patient administrative services
- Appointment scheduling
- Billing and collection strategies and processes
- Medical records transcription
- Clinical care
- Information systems
- Materials management
- Compliance risk
- Disaster planning
- Exposure control
- And much more!
Listen to Elizabeth as she explains what you’ll learn from Operating Policies & Procedures Manual for Medical Practices, 4th Edition.
Elizabeth W. Woodcock
, MBA, FACMPE, CPC
Woodcock is a professional speaker, author and trainer specializing in medical practice management.
Woodcock has focused on medical practice operations and revenue cycle management for more than 15 years. Combining innovation and analysis to teach practice operations, she has delivered presentations at regional and national conferences to more than 150,000 physicians and managers. In addition to her popular e-mail newsletters, she has authored several bestselling practice management manuals and textbooks, and published dozens of articles in national health care management journals.
Woodcock is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a bachelor of arts degree from Duke University, she completed a master of business administration in health care management from the Wharton School of Business of the University of Pennsylvania.
Bette Warn, CMPE