Work cooperatively and in true partnership with your board, executive management and physician leadership to adopt a common organizational language based in process and understanding variation to motivate a more productive use of data. Harness the vast potential that exists and allow your organization to take a quantum leap to unprecedented results through more productive conversations about the everyday use of data and the resulting meetings and actions.
Topics covered in this book include:
- Quality in medical group practice—for everyone: the importance of process
- Statistical thinking as a conduit to transformation
- Quality improvement in a context of balanced scorecards
- A leadership belief System: basic skills for transforming culture
- An executive team handbook: creating the culture to deliver desired new results
- The deeper implications of process-oriented thinking: data and improvement processes
- Process-oriented statistics: studying a process-in-time sequence
- Statistical stratification: analysis of means
- Organizational education in a transformation mind-set: cultural education and learning as a process
- Deeper project issues beyond methodology: new perspectives on teams, tools, data skills and standardization
- The ins and outs of surveys: understanding the customer
Davis Balestracci Jr.
, MS
Balestracci began his career as an internal industrial statistical consultant, most significantly with 3M, where he received several corporate awards for his innovative teaching and applications of statistical methods. After being exposed to W. Edwards Deming's philosophy in 1983, his interests evolved to a broader application of statistics and cultural psychology to organizational "transformation." Since 1992, his primary involvement has been with healthcare.
Balestracci has a BS degree in chemical engineering and a master's degree in statistics, yet describes himself as a "right-brained" statistician (He is a pipe organist and has also done graduate work in orchestral and choral conducting.) He is well-known for his provocative, challenging, yet humorous and down-to-earth public speaking style. He is a regular speaker at the Institute for Healthcare Improvement forums in the United States and Europe.
Hear Balestracci define “
data sanity
” and what it takes to be a quality-driven healthcare organization.
Please log in to submit a review.