Aligning the Team with Practice Goals - A How-to Guide for Medical Practices

Every organization has systems that can be improved. The system-by-system diagnosis and prescriptions in the Maximizing Performance Management Series will improve the performance of your practice. The first book in the series, Aligning Staff with Practice Goals: A How-to Guide for Medical Practices, guides you in a strategic planning process that solidifies goals that can permeate the entire organization. In addition to several case studies that demonstrate excellence in efforts to align employee performance with organizational goals, you'll learn how to:

• Develop the vision, mission, values, norms and short- and long-term goals for your practice
• Accomplish strategic planning, including the new model of appreciative inquiry
• Set SMART goals (specific, measurable, achievable, results-oriented, and time-bound) for each department and how to strategically link each goal to the overall medical practice goals
• Cascade the goals developed from the mission throughout the organization and into individual employee performance plans

The accompanying CD includes many useful resources and tools, including: 

• Procedures for managing conflict 
• Guidelines for customer service quality standards 
• Policies for employee discipline and employment process checklists