This book is packed with more than 170 simple and inexpensive solutions for medical practice managers on how to motivate employees and challenge and reward your medical staff. Personal relationships are the heart of what inspires healthcare employees and makes the profession so rewarding.
These relationships are critical in structuring and maintaining an emotionally healthy working environment where everyone has the opportunity to be recognized and rewarded.
Acknowledge! Appreciate! Applaud! provides a fresh approach to educating healthcare management and supervisors, as well as the executive team and medical staff, in the finer points of “catching people doing things right.” A recognition and reward program is an essential motivational tool in any vibrant performance management process.
Use the recognition and reward Best Practices, Action Steps, and Insights in this book to improve employee motivation, performance and retention.
Chapters include the following discussions:
- Awareness = personal recognition
- Acknowledgement = performance recognition
- Appreciation = tangible rewards
- Applause = public recognition and rewards
- Pitfalls, traps and mistakes to avoid
True leaders understand how critical it is to provide staff relevant opportunities for personal fulfillment. Recognition and reward programs clarify performance targets and desired behaviors, which in turn shape the group practice’s core values. Use this book every day to boost morale, productivity, and profits. This is your opportunity to build an organization where people love to work.
Make your medical practice a happy place to work – and reap the benefits today.
2011, 96 pp., ISBN: 978-1-56829-345-5
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“Acknowledge! Appreciate! Applaud!.....an easy read. Engaging and motivating. I found the INSIGHT and BEST PRACTICE highlights to be full of helpful hints and to be right on target, addressing current staff behavioral positions and attitudes in a medical office environment. Definitely full of inspirational and motivating ideas!”
—Christine Lindberg, Practice Manager
“This is an easy-to-read book designed to specifically help healthcare professionals recognize and motivate their staff. As a human resources professional, I understand that one of the most common reasons for employee job dissatisfaction is a lack of recognition. The suggestions given are simple and inexpensive, but can have a tremendous impact on staff morale. I would recommend this book to the managers at my company – and anyone else who manages people.”
—Melinda Curtis, Human Resources Manager
“So much of the book are simple practical things, but things that we so often forget. In today’s tight economy and the challenges of practice management, this book is so very timely.”
—Mona S. Engle, RN, Practice Administrator