MGMA AdminiServe® Partner Network
Every participant in the MGMA AdminiServe Partner Network is pre-screened to ensure your practice gets the "Quality. Trust. Value." you deserve.
Handling Communication So You Can Focus On Care
Daytime Call Management
Your practice is growing. That means call volume is increasing too, resulting in a staff that's suddenly very busy. Prevent long hold times, repeat calls, busy signals and a full voicemail box by giving your patients a live voice while you and your staff are caring for patients.
Our HIPAA-compliant solution accommodates night, weekend or holiday coverage without the need for additional staff or resources. Our intensively trained Customer experience Agents handle incoming calls, take messages and contact the on-call provider.
Outsourcing patient scheduling to us can generate significant operational and clinical efficiencies while filling the appointment schedule and increasing revenue.
Appointment Reminders increase productivity, reduce no-shows, and boost revenue by automating the process of sending friendly, personalized voice, text and email appointment reminders to your patients 24-72 hours before their appointment
Proactive patient communications is more and more important in the ever-changing healthcare landscape. Patient Outreach helps you remind patients of a screening or test, inform them of upcoming flu shot clinics, or survey them to learn how you might enhance their experience. Patient Outreach helps you achieve solid, quantifiable results.
Via this solution, you can communicate test results, referral authorizations, prescription refills, follow-up instructions and general information to patients. Patients access their confidential messages through a patient ID-protected message box 24 hours a day.
For more information on these services, call 866-783-9820 today.