Operations Management

Nurse’s arrest highlights need for proper procedures for handling requests from law enforcement

September 5, 2017

A chaotic encounter between police and a Utah nurse captured on video should give practice leaders pause for how they prepare their organization’s employees for dealing with law enforcement.

 Medical office designs of the future: Thinking of the customer

September 1, 2017

Considering your patients’ experience in your practice may have you rethinking your office design.

 Think it’s too late to succeed in MIPS for 2017? Think again

September 1, 2017

If your practice hasn’t started reporting data for MIPS, it is not too late to get started. Follow these tips from MGMA Government Affairs.

 Three ways to manage the future using appointment data

September 1, 2017

Many medical practices aren’t using their scheduling data to its fullest potential. Learn how you can improve patient access by reevaluating your appointment data.

 Hitting the budget bull’s-eye

September 1, 2017

Knowing how expenses change with the volume of patient services enables a manager to build a very different budget, says David N. Gans.

Does your practice know what to do when protected health information gets in the wrong hands?

August 29, 2017

Technology is changing the way practices transfer protected health information (PHI). Is your organization prepared? Get tips from regulatory compliance advisor Kathryn Wickenhauser.

More than half of respondents in MGMA Stat poll require flu shots for at least some staff

August 3, 2017

About 46% of respondents in a recent MGMA Stat poll say they mandate flu vaccines for all staff members at their practice.

 Dealing with personal technology in the workplace

August 1, 2017

Your employees are probably using their personal devices in the workplace, says Eric Christensen. So make sure you have a solid policy in place.

Majority of healthcare organizations are managing at least some cybersecurity needs in-house

July 20, 2017

Respondents to an MGMA Stat poll say they use a mix of in-house and outsourced resources to help protect their organization from cybersecurity threats.

Is your information technology secure against attacks?

July 13, 2017

Cyberattacks are on the increase, and only about half of MGMA Stat users say they are confident about their practice’s IT systems security, signaling a need for practices to take action.

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