"Safety is a property of the health care delivery system. While competent, high-performing clinicians are important, safety is primarily determined by administrative processes and procedures.

Therefore, you are a key player in establishing a safe environment for your patients – and your employees, as well. Use MGMA's white papers on patient safety as a guide to make a real impact on the quality of care in your practice today."

 – William F. Jessee, MD, FACMPE, former CEO and president, MGMA-ACMPE

Resources, blogs and articles

Practice managers play a key role in patient safety 

Taking a stand for patient safety   

12 questions every administrator should answer about patient safety   

Emergency preparedness resource center (including H1N1 flu resources)

Sign your physicians up for free, online FDA-mandated drug alerts

Free guide to patient safety and quality for new administrators and physicians

Patient safety by the numbers: How safe is your practice?

More on patient safety

Books 

Body of Knowledge Review Series 2nd Edition Patient Care Systems

Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations

Tools and Research

AHRQ/HRET Safety Resources for Patients and Clinicians

Physician Practice Patient Safety Assessment
An interactive, self-assessment tool for providing safer and better care, reducing liability and helping your staff and physicians identify opportunities to increase patient safety.

Pathways for Patient Safety
Three free Web tools you can use to increase awareness, knowledge and implementation of best practices for reducing the risk of patient harm in physician practices.

Professional Development

Online course: Essentials Boot Camp: Patient Care Systems and Quality Management