Healthcare Practice Operations Data

MGMA Data Solutions staff produced the analyses included in this report to help industry professionals understand how practice operations influence practice success. The results of the first-ever MGMA 2016 Practice Operations Survey are available in PDF format and can be purchased in the MGMA Store.

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Highlights include:

  • Hours of operation and patient access
  • Appointment availability
  • Wait times
  • No show rates
  • Call volume
  • Patient satisfaction surveys
  • Encounters and claims processed data
  • Turnover
  • Provider and employee satisfaction surveys

 

Sample data from the MGMA 2016 Practice Operations Report

healthcare practice operations - wait times

healtcare practice operations - appointment slots

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