eLearning Resources

Business Operations

• Online course: Business Operation Essentials
• Online course: MGMA Boot Camp: Essentials of Group Practice Management
• Online course: Optimize Reimbursement Through Accurate E/M Coding
• Online course: Managing Quality to Maximize Performance
• Online course: Driving New Revenue Sources for Your Practice
• Online course: Making Decisions You Can Live With
  
  
• Webinar:
  Orchestrating and Dealing with Change – CD or on-demand
• Webinar:
  Think Like a Patient: Creating a Culture of Exceptional Customer Service – CD or on-demand  
• Webinar:
  The Office: Manners Matter and Courtesy Counts – CD or on-demand
• Webinar:
  Priming your practice for the permanent Recovery Audit Contractors (RACs) – CD or on-demand
• Webinar:
  Using Advanced Benchmarking Techniques to Maximize Profits – CD or on-demand
• Webinar:
  Real-Life Cost Saving and Revenue Enhancement Opportunities – CD or on-demand
• Webinar:
  Benchmarking Basics – CD or on-demand
• Webinar:
  Building a Defensible Fee Schedule – CD or on-demand
• Webinar:
  Creating Meaningful Reports for Physicians – CD, on-demand, or credit on-demand  
• Webinar:
  Increasing Leverage in Payer Negotiations – CD or on-demand
• Webinar:
  Auditing E&M Coding to Enhance Practice Revenue and Compliance – CD or on-demand
• Webinar:
  Appointment Scheduling and Patient-Flow Improvement to Boost your Bottom Line – CD

Financial Management

• Online course: Ultimate Collections: Managing Billing Process Improvement
• Online course: Accounting Basics
• Online course: Financial Reporting
• Online course: Internal Control and Cash Flow
• Online course: Revenue Cycle
• Online course: Financial Management Essentials
• Online course: Financial Management Boot Camp
• Online course: Optimize Reimbursement Through Accurate E/M Coding
• Online course: Enhancing Financial Reporting to Key Stakeholders
• Online course: Driving New Revenue Sources for Your Practice
• Online course: Making Decisions You Can Live With
  
  
• Webinar:
  Embezzlement: How Safe is Your Practice? – CD or on-demand
• Webinar:
  Utilizing Data to Positively Impact the Revenue Cycle – CD or on-demand  
• Webinar:
  Coding, Billing and Documentation - Lessons Learned in the Field – CD or on-demand
• Webinar:
  5 Ingredients for Healthier Profitability – CD or on-demand
• Webinar:
  Coding for the Non-Coding Manager – CD or on-demand
• Webinar:
  Posting Perfect Payments – CD or on-demand
• Webinar:
  Using Advanced Benchmarking Techniques to Maximize Profits – CD or on-demand
• Webinar:
  Real-Life Cost Saving and Revenue Enhancement Opportunities – CD or on-demand
• Webinar:
  Using Dashboards to Communicate Essential Information to Practice Leaders – CD or  on-demand
• Webinar:
  Benchmarking Basics – CD or on-demand
• Webinar:
  Understanding the 2009 Economic Stimulus and other challenges and opportunities for Medical Group Practice – Free to members – on-demand
• Webinar:
  Building a Defensible Fee Schedule – CD or on-demand
• Webinar:
  DataDive Cost Module – on-demand
• Webinar:
  Appealing Denials: Enhancing the Success of Your Revenue Recovery Program – CD or on-demand
• Webinar:
  Preventing Denials: 12 Opportunities to Reduce Denials Before They Occur – CD or on-demand
• Webinar:
  Measuring Denials: The Denial Database as a Diagnostic Tool – CD or on-demand
• Webinar:
  Defining and Understanding the Denials Epidemic – CD or on-demand
• Webinar:
  Navigating Financial Uncertainty: Implications, Tactics and Survival Strategies for the Health Care Sector – CD or on-demand
• Webinar: Get Paid the First Time: Analyze your EOBs to Increase Cash Collections – CD or on-demand
• Webinar:
  Increase Your Revenue with Appropriate Reimbursement for Non-Physician Services
  – CD or on-demand
• Webinar:
  Ways to Maximize Effective Collections – CD or on-demand
• Webinar:
  RBRVS: Beyond the Basics (CD Only) – CD
• Webinar:
  Improving Time-of-Service Collections: Using Best Practices and Engaging Your Staff – CD or on-demand

Human Resource Management

• Online course: Human Resource Management and Organizational Governance
• Online course: Making Decisions You Can Live With
  
  
• Webinar:
  Finding, Selecting and Retaining Your Most Valuable Resource – CD or on-demand
• Webinar:
  Building the Team, One Person at a Time, from the Inside-Out – CD or on-demand
• Webinar:
  Building a High Performance Work Team – CD or on-demand
• Webinar:
  Staff Disciplinary Action: Dealing With Conflict More Effectively – credit on-demand

Information Management

• Online course: Risk Management and Information Management Essentials
• Online course: Making Decisions You Can Live With
• Webinar:
  Preparing Your Practice for Successful EHR Implementation – CD or on-demand
• Webinar:
  Are You Ready for EHR? – CD

Leadership

• Webinar:
  Orchestrating and Dealing with Change – on-demand

• Webinar:
  Coach to the Goal for the Healthcare Manager – CD or on-demand  

Organizational Governance

• Online course: Human Resource Management and Organizational Governance
• Online course: Making Decisions You Can Live With
• Webinar:
  Release of Information Principles in Physician Practice – CD or on-demand
• Webinar:
  Using Dashboards to Communicate Essential Information to Practice Leaders – CD or on-demand
• Webinar:
  A+ Marketing: Proven Strategies to Help Your Practice Stand Out from the Crowd – CD
• Webinar:
  Changing Dynamics of Group Practice – CD or on-demand
• Webinar:Marketing Strategies in a Shifting Economy – CD or on-demand
• Webinar:
  Marketing Strategies in a Shifting Economy – credit on-demand  

Quality Management

• Online course: Patient Care Systems and Quality Management Essentials
• Online course: Managing Quality to Maximize Performance
• Online course: Making Decisions You Can Live With
  

Risk Management

• Online course: Risk Management and Information Management Essentials
• Online course: Health care compliance and HIPAA courses
• Online course: Making Decisions You Can Live With
  
  
• Webinar:
  Embezzlement: How Safe is Your Practice? – CD or on-demand
• Webinar: Priming your practice for the permanent Recovery Audit Contractors (RACs) – on-demand
• Webinar: ICD-10 and the New HIPAA Transaction Standards Are Here!  Critical Information Your Practice Needs to Know – CD or on-demand  
• Webinar: Boost Revenue: Correctly Bill for a Consult – CD or on-demand  
• Webinar:
  Preparing Your Practice for Successful EHR Implementation – CD or on-demand
• Webinar:
  Boost Revenue: Correctly Bill for a Consult – CD or on-demand
• Webinar:
  Patient Safety Tools for Physician Practices – Free on-demand
• Webinar:
  2009 Cardiology Coding Update – CD or on-demand
• Webinar:
  2009 Coding Changes Impacting Cardiovascular/Thoracic Surgery Practices – CD or on-demand
• Webinar:
  Pain Management Medicare Reimbursement and Coding Update – CD or on-demand
• Webinar:
  New "anti-markup" provision may put your revenue at risk – CD or on-demand
• Webinar:
  2009 Orthopedic Coding Update – CD or on-demand
• Webinar:
  Pathology CPT & ICD-9 Changes for 2009 – CD or on-demand
• Webinar:
  How to deal with changes in Medicare provider enrollment – CD or on-demand
• Webinar:
  2009 Regulatory and Reimbursement Decisions Impacting Cardiology Practices – CD or on-demand
• Webinar:
  Medicare Reimbursement and Coding Update for Anesthesia – CD or on-demand
• Webinar:
  2009 General Medicare Update – CD or on-demand
• Webinar:
  Urology Medicare and Coding Update 2009 – CD or on-demand
• Webinar:
  Electronic Prescribing:  Learn how to Qualify for Medicare's New Financial Incentives and Achieve Administrative Efficiencies – CD or on-demand
• Webinar:
  Patient Inducements and Discounts: What You Can and Can't Do – CD or on-demand
• Webinar:
  Stark Law 101: Outlining the Basics – CD or on-demand

Specialty

• Webinar: Principles of Hospitalist Staffing and Scheduling – CD or on-demand