MGMA online courses

In-depth learning in a convenient online format

Access contextual and story-based lessons from medical practice industry experts using our interactive online learning options. Learn at your own pace with our self-study programs or participate in a facilitator-led course.

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Available courses
 

Benchmarking 100 Level
Every organization sets benchmarks. But what is the most effective way to go about setting benchmarks that are relevant to your business? Beyond the basics of benchmarking and the theory behind it, you will be able to walk away knowing the most common benchmarking formulas and what they mean. You’ll not only be able to interpret data and regularly review benchmarking results, but actually take the information you have, present it to your organization, and utilize it to improve patient flow, care, experience and revenue cycles.

 

Customer Service 100 Level
Customer service is of utmost importance in any customer-facing organization. The MGMA Customer Service online course provides practical guidance on improving interactions and customer satisfaction as well as developing and implementing customer service action plans. After exploring basic customer service topics, you will be able to put your knowledge to the test and explore how to employ effective customer service tactics in your organization.

 

Maximizing the Value of MGMA Data
MGMA DataDive is a robust tool that can provide exceptional insight into your organization. To help you maximize the value of MGMA data, we are offering a new online certificate course that will transform your understanding of how to use the industry's leading data tool. Are you ready to take your knowledge of benchmarking data using MGMA DataDive to the next level?

 

MGMA Lean Leadership 100 Level (Powered by Safer Healthcare)
Initiating and leading process improvement within your organization is critical to long-term sustainability. Set your organization apart by understanding the scope, methods and tools needed to implement Lean concepts in your healthcare setting. With the MGMA Lean Leadership online course, you’ll gain the perspective, knowledge and skills you need to implement and sustain Lean techniques in your organization and create long-term success.

 

MGMA Lean Six Sigma Green Belt
During this nine-week course, you’ll explore Lean techniques to evaluate processes, with the goal of eliminating steps that do not provide value to the organization or the customer and discover how to use fewer resources and reduce costs by eliminating redundancy, rework and other forms of waste. Upon successful completion of the lectures, calls, quizzes and project, a Green Belt certificate will be awarded. This is a facilitator-led course; select the dates that work best for you.

 

MGMA Effective Debt Collection
Although bill collecting is a regular task in a medical office, there are many ways to more effectively collect debt. During this 30-minute online course, you'll discover ways to keep collections manageable in your practice, and explore best practices for effectively collecting debt. This is a self-study course; start at any time.

MGMA Essentials of Group Practice Management
Learn the fundamentals of medical practice management identified in the Body of Knowledge with this comprehensive course. Gain a thorough overview of the essential concepts and skills required of today’s medical practice management professionals, including financial management, human resource management and general operations. This is a self-study course; start at any time.

 

MGMA Financial Management Boot Camp
Learn the crucial financial knowledge necessary to manage a medical practice, including financial statements, the accounting process, the revenue cycle, cash flow and internal control. This is a self-study course; start at any time.

 

 

Team discounts

Interested in registering several people from your organization? MGMA offers discounts when more than one individual registers from an organization. The first registration in the group will be at full price. Each additional registration will be discounted by $100. To receive the group discount rate, all participants must register together by calling the MGMA Service Center at 877.275.6462, ext.1888.

 

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