Conference FAQ's

About conference

Expanding Item - View More Q: Who should attend the MGMA 2013 Annual Conference?

A: The primary focus of the MGMA 2013 Annual Conference is to provide educational programs and solutions, from basic to advanced levels, for healthcare professionals engaged in managing the business of medicine.

The programs are designed to inform administrators, executives, managers, physicians, nurses, health administration students and faculty, and other business professionals managing medical group practices and healthcare systems of all sizes.

We highly encourage practice administrators and physician leaders to consider team participation. Team attendance helps enhance collaboration as practices seek to meet the challenges of today’s healthcare industry. There are no prerequisites for attending this conference, which includes combined formats of lecture, case study and discussion.

 

Expanding Item - View More Q: When and where is the conference?

A: The conference will be Oct. 6-9, 2013, in San Diego at the San Diego Convention Center.

 

Expanding Item - View More Q: How do I change my mailing/emailing preferences?

A: Third-party promotions: MGMA may make the email and mailing addresses of conference attendees available to exhibitors and sponsors that wish to send updates and promotional material. If you prefer not to receive these offers, please send an email to mgma@experient-inc.com with "no third-party promotions" in the subject line.

 

Expanding Item - View More Q: Is MGMA able to accommodate my special need?

A: MGMA takes steps to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids or services. If you need any auxiliary aids or services identified in the Americans with Disabilities Act, please indicate this in your registration materials and call the MGMA Meetings and Conferences Department toll-free at 877.275.6462, ext. 1875 or meetings@mgma.com, before your arrival.

 

Expanding Item - View More Q: What is the MGMA13 eGroup?

A: All registrants will be added to the MGMA13 eGroup in the Member Community and subscribed to the "daily digest," which provides one email each morning with the messages from the previous day. To change your delivery option, click the My profile link found at the top left side of the eGroup navigation bar and then select My subscriptions or go to the Join/Leave Communities Web page. Be sure to check out the eGroup where you can chat with fellow attendees before, during and after the conference; arrange meetings; and communicate with conference speakers.

 

Expanding Item - View More Q: How do I contact MGMA with additional questions?

A: For questions about the MGMA 2013 Annual Conference, please contact MGMA toll-free at 877.275.6462, ext. 1888, or service@mgma.com.

 

Registering for conference

Expanding Item - View More Q: How do I register?

A: You may register for MGMA13 online, via fax or by downloading and mailing a MGMA13 registration form.Adobe PDF
Fax (for credit card payments only): 301.694.5124
Mail:
MGMA Registration Center
P.O. Box 5042
Denver, CO 80217

Note: The above address and fax number are for MGMA 2013 Annual Conference registrations only. Mail sent to this box after Monday, Oct. 9, will be returned. Send all other orders, payments and registrations to MGMA, P.O. Box 17603, Denver, CO 80217-0603.

Make checks payable to MGMA for registration fees only. Housing deposits must be made payable to the appropriate hotel.

 

Expanding Item - View More Q: How do I qualify for a student or faculty registration?

A: To qualify for the student registration category, you must be a full-time student or resident. All faculty registrations are for full-time college or university faculty. You do not have to be a member of MGMA.
*Proof of enrollment or faculty employment in an accredited university is required before registration can be verified. Fax proof of status to 301.694.5124, Attention: MGMA Annual Conference.

 

Expanding Item - View More Q: What does my registration fee include?

A: All full-conference registration fees include:

  • Breakfasts
  • Concurrent sessions
  • Conference badges
  • Exhibit Hall access
  • General sessions 
  • Luncheons
  • Networking reception
  • Opening reception
  • Refreshment breaks
  • Section receptions
  • Wireless Internet access in the convention center

 

Expanding Item - View More Q: When will I receive my registration confirmation?

A: Conference and hotel confirmations will be sent via email. You will receive your confirmation from email_confirm@confmail.experient-inc.com, under the subject line, “MGMA 2013 Registration Confirmation.” If you do not receive your confirmation within two weeks of registering, please call 866.229.3691 or 301.694.5243.

 

Expanding Item - View More Q: When will I receive my registration packet?

A: No conference materials will be mailed in advance. All registration materials will need to be picked up on site at the San Diego Convention Center.

 

Expanding Item - View More Q: What is the deadline for conference preregistration?

A: The deadline for advance registration is Friday, Sept. 27, 2013. After that date, you must register in person at the San Diego Convention Center.

 

Expanding Item - View More Q: What is the MGMA13 Annual Conference cancellation policy?

A: All cancellations must be submitted in writing to the MGMA Registration Center and are subject to the following scale: Cancellations received by Thursday, June 27, 2013, will be granted a refund less a $150 processing fee. If cancellations are received between June 28 and Sept. 6, 2013, a 50 percent refund will be granted. (If your registration rate is $300 or less, MGMA will retain up to $150 as a processing fee for cancellation.) No refunds or credits will be issued after Friday, Sept. 6, 2013.
For more information on administrative policies such as submitting a complaint or obtaining a refund, please call the MGMA Service Center toll-free at 877.275.6462, ext. 1888.

 

Hotel and travel

Expanding Item - View More Q: How do I reserve my hotel room?

A: You will be asked to book your hotel room when you register for the conference. MGMA has reserved a limited number of rooms at select hotels for the conference. These rooms will be offered at the MGMA Annual Conference discounted rate. Reserve your accommodations early for the best chance of getting your first choice. Either submit a housing form with your registration form or reserve your room online using the link provided in your conference registration confirmation email. Your housing request form must accompany your registration form for both to be processed. A credit card is needed to guarantee your reservation. The hotel will not charge the card until Saturday, Sept. 7, 2013. The card will be charged for one nights’ room and tax. The deadline for making hotel reservations is Friday, Sept. 6, 2013. If you need to pay your hotel deposit by check, please make it payable to the appropriate hotel and mail it directly to the hotel after Monday, Sept. 9. All checks must be received at least two weeks prior to your arrival to avoid cancellation of your reservation.
Fax your housing request form to 301.694.5124 (credit cards only).
Or mail the form to:Adobe PDF
MGMA 2013 Housing Bureau
P.O. Box 4088
Frederick, MD 21705

 

Expanding Item - View More Q: Does MGMA have a travel agency for booking flights?

A: MGMA's travel agency, Polk Majestic Travel, can reserve your flight for you. To make reservations, call Polk Majestic Travel at 800.536.6028 or email requests to Ann Piserchio at ann@polkmajestic.com. Identify yourself as a program registrant of the MGMA 2013 Annual Conference and provide your departure city and travel dates when making your reservation. A $35 service fee will apply to all tickets. Your e-ticket itinerary will be sent to you by email for confirmation.

 

Expanding Item - View More Q: What is the MGMA13 Annual Conference housing deposits and cancellation policy?

A. All hotel reservations require a valid credit card number to guarantee your room. Your credit card may be charged one night’s room and tax as a deposit, depending on the hotel’s policy. If you need to pay your hotel deposit by check, make it payable TO THE HOTEL and mail it to the hotel after Monday, Sept. 9, 2013. All checks must be received at least two weeks prior to your arrival to avoid the cancellation of your reservation. Your deposit will be refunded if you cancel more than 14 days prior to your scheduled arrival date at the hotel. Any changes or cancellations to your hotel reservation after Monday, Sept. 9, 2013, must be made directly through the hotel.
All hotel reservations are subject to sales tax plus any applicable resort fees, subject to change. Additional information on the official conference hotels and housing cancellation policy is provided in the Hotel section on this website.

 

At conference

Expanding Item - View More Q: Will wireless Internet access be available?

A: Wireless Internet access will be available in all meeting rooms and throughout the San Diego Convention Center, with the exception of the Exhibit Hall. 

 

Expanding Item - View More Q: May I bring my kids into the Exhibit Hall with me?

A: This is an adult-only event and children are not allowed in the Exhibit Hall. If you need babysitting services, please contact your hotel.

 

After the conference

Expanding Item - View More Q: Where can I download session presentations or supporting documents?

A: In September, all Annual Conference registrants will have access to an online portal containing conference information. You will be able to download presentations and supporting documents and build your personal conference schedule from this location.

 

 

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