4 ways to be a better boss

May 17, 2013

As we have written before, you, the administrator, have the ability to affect patient care. Strong leadership skills empower your staff to reach your organization’s goals by setting the right example and making your employees feel heard. We encourage Association members to reach their leadership potential to stay competitive in the marketplace and to better serve their patients.

Credentialing a newly minted physician

May 7, 2013

Credentialing new physicians Many physician residency programs finish in June, so now is an opportune time to find a recent graduate who’s a good fit for your practice. Before you set that start date, you’ll want to think about credentialing.

Understand payer requirements for billing non-physician providers

April 2, 2013

Using non-physician providers (NPPs) is an effective way to balance provider workload and improve patient access as group practice professionals prepare for the influx of 30 million new patients with implementation of the Patient Protection and Affordable Care Act. However NPPs can put you at risk for noncompliance, as every health plan — including Medicare —has its own rules regarding NPP billing, and each state has its own laws for NPP licensing and scope of practice.

3 tips to optimize your phone system

March 25, 2013

Technology — such as EHRs, online portals and mobile apps — can make it easier for patients to access your practice. But for many, phone calls are still the primary way patients communicate with you. There are ways to improve how you manage your practice’s phones to provide better patient care and save staff time.