MGMA In Practice Blog
Patient-centered care can improve health outcomes, but it’s not always evident what “patient-centered” looks like.We outlined several common factors that surveyed PCMH practices incorporate in their patient care models.
Processes designed to enhance patient experience and improve patient
outcomes will be the hallmark of success in a world that will,
increasingly, evolve around patients. That was the consistent message
woven throughout sessions at the Colorado Health Symposium earlier this month in Keystone, Colo.
In the future, when reimbursement is based more heavily on quality, and
physicians in different practices might have to carve up a global
payment for an episode of care involving a single patient, tracking
patients throughout the system will be imperative. Practice leaders,
regardless of specialty, will need to take specific steps to ensure they
can function in a value-based environment.
In healthcare, small actions have ripple effects on providers and on patients' health. As a physician who has worked in practice management, I have seen how the work of practice administrators affects patients' health. Efficient scheduling, effective communication, the timely collection and analysis of data – each piece of the operations puzzle intersects to ensure better patient outcomes.
Involving patients in their care in new and dynamic ways is a cornerstone of evolving healthcare delivery methods and has been shown to improve outcomes. The initiative includes integrating patient communication and education into healthcare technology, such as using the EHR as a teaching tool during appointments, as well as finding new ways to enhance the way patients and providers interact. Here are some of the Association’s patient-centered resources to help medical group professionals lead in this area.
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