A ripple effect: The impact of process on patient care

April 13, 2013

In healthcare, small actions have ripple effects on providers and on patients' health. As a physician who has worked in practice management, I have seen how the work of practice administrators affects patients' health. Efficient scheduling, effective communication, the timely collection and analysis of data – each piece of the operations puzzle intersects to ensure better patient outcomes.

Patient engagement at your fingertips: Professionals tap new ways to communicate

March 8, 2013

Involving patients in their care in new and dynamic ways is a cornerstone of evolving healthcare delivery methods and has been shown to improve outcomes. The initiative includes integrating patient communication and education into healthcare technology, such as using the EHR as a teaching tool during appointments, as well as finding new ways to enhance the way patients and providers interact. Here are some of the Association’s patient-centered resources to help medical group professionals lead in this area.