Body Of Knowledge - Quality Management-MGMA

Quality is the business of medical practice management. How will you implement quality management and continuous quality improvement programs? How will your practice participate in pay-for-performance programs?

Download the Body of Knowledge handout and brochure for a detailed listing of domains and tasks.
Take the free ACMPE Quality Management Quiz

Articles

MGMA Connexion, August 2008 -
What do patient satisfaction, safety and malpractice risk have in common?
MGMA Connexion, July 2008 -
Medical practice today: What members have to say
MGMA e-Source, March 2008 -
Patient satisfaction depends on a whole-practice approach
ACMPE Fellowship Paper, October 2007 -
The Effective Use of Electronic Dashboards to Promote & Improve Overall Practice Performance: An Exploration Into the Use of Electronic Dashboard in a Group Practice Setting
ACMPE Fellowship Paper, October 2006 -
Establishment of a Quality Improvement Program based on the Principles of Six Sigma
ACMPE Fellowship Paper, October 2006 -
Pay-for-Performance as a Medical Quality Initiative
Find more information on Quality Management

MGMA Store

Body of Knowledge Review Series: Quality Management, 2^nd Edition – Coming Soon: Fall 2008
Quality Management Smart Pack, 2008 Edition – Item 7058
Benchmarking Success: The Essential Guide for Medical Practice Managers – Item 6711
Customer Service in Health Care – A Grassroots Approach to Creating a Culture of Service Excellence – Item 6452
Star-Studded Service: 6 Steps to Winning Patient Satisfaction – Item 6635
MGMA Survey Reports

Education Programs

Online Course: Managing Quality to Maximize Performance

Tools and Resources

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