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A critical component of medical practice management is the effective and efficient processes surrounding the patient encounter. How do you ensure that patients receive the best possible care, focus on patient safety and strive for efficient operations?

Patient Care Systems in a medical practice includes the following:

1. Establish and monitor business processes to ensure effective and efficient clinical operations.
2. Provide relevant and accurate resources to enhance patients' knowledge, understanding and participation in their medical care.
3. Develop and implement a referral management process.
4. Design efficient patient flow patterns to maximize physician schedules.
5. Manage front office operations to maximize patient satisfaction, collection of payments and customer service efforts.
6. Implement a plan to control pharmaceutical supplies.

Rate yourself: Take the ACMPE Patient Care Systems Quiz  

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More on Patient Care Systems

• Body of Knowledge Review Series: Patient Care Systems, 2nd Edition 
  
  
• Integrated Delivery Systems: Ensuring Successful Physician-Hospital Relationships
  
  
• Patient Care Systems Smart Pack, 2008 Edition 
  
  
• Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations, 3rd Edition 
  
  
• Operating Policies and Procedures Manual for Medical Practices, 3rd Edition 
  
  
• Saunders Textbook for Medical Office Management, 2nd Edition 

• Online Course: MGMA BootCamp: Essentials of Group Practice Management

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